About this role
Job Title: Warehouse Supervisor Department: Effective Date:
Grade: 8 Warehouse 1/1/08
Reports To: Operations Manager Working Conditions: FLSA: Exempt
Must be comfortable with
changing temperatures within
a warehouse environment.
Direct Reports: Lead Warehouse Associate
Material Handling Operator
Custodian
CSR
Position Summary:
Directs the day-to-day operation of the warehouse with particular emphasis on managing warehouse associates and implementing warehouse action plans.
Duties and Responsibilities:
Essential Functions:
• Provides direct daily supervision of warehouse associates to achieve prescribed operational objectives within established timelines and in accordance with quality, safety, inventory control and customer satisfaction guidelines.
• Develops and implements work schedules and assignments to meet customer demands.
• Tours the warehouse regularly to answer questions, evaluate operations and solve problems, and ensure compliance with safety, security and sanitation procedures.
• Makes recommendations to the Operations Manager on programs and procedures to improve warehouse operations.
• Ensures efficient utilization of equipment.
• Schedules and conducts staff meetings.
• Tracks and manages employee paid time off and absenteeism
• Participates in the interview process and makes hiring recommendations to the Operations Manager.
• Through coordination with Operations Manager, establishes employee goals, provides coaching and training, conducts performance reviews and performs disciplinary action.
• Ensures current and accurate inventory count and location for each account.
• Enforces and ensures compliance with company policies and procedures and federal, state and local regulations.
• Establishes and maintains a professional and courteous relationship with all customers.
• Assists in ensuring the security of the facility and its employees, contents and surroundings.
• Ensure there is training program in place and documented for all job functions
• Ensure Safety program is in compliance with VG Management requirements.
Job Specifications:
• High school diploma or equivalent.
• Minimum of 3 years prior experience in a warehouse or distribution center environment.
• Demonstrated skills in leadership, supervision, organization and planning.
• Understanding of warehouse operations and warehouse management system technology.
• Intermediate computer skills using Microsoft Office and software applications, and accurate typing skills (25 wpm minimum).
• Ability to prioritize, organize and handle multiple tasks in a fast-paced environment.
• Ability to work efficiently with a professional, customer friendly attitude.
• Must be capable of sitting, standing and walking for extended periods.