About this role
Essential Responsibilities:
Minimum Required Skills & Competencies:
• Responsible for presenting the aspects of the Beach Properties of Hilton Head Management Program to new or existing prospective enrollees
• Work directly with new owners to outline the details of the company's rental program
• Cold call existing rental homeowners to sell them on the program
• Work with area builders and businesses to promote Beach Properties in order to obtain new inventory
• Attend community expos for new home builders
• Answering inquiries regarding the program on company policies, procedures, services and enrollment
• Completing and negotiating (when necessary) terms of paperwork for new or existing enrollment
• Establishing a business relationship rooted in service, knowledge and experience
• Educating owners on best practices to be a successful vacation rental homeowner
• Assisting the Revenue Manager with new and existing prospective homeowners with TVRU enrollment
• Develop, plan and implement Department goals
• Develop and implement tracking for leads, measurement of conversion of leads and when to transfer cold leads to Marketing only status
• Develop, plan and implement Marketing strategies that promote enrollment and new business
• Develop and maintain business relationships with real estate agents to maintain cooperation and appreciation with regard to referrals and training
• Develop and maintain relationships with all service departments in the property services division of Beach Properties
• Professionally represent Beach Properties with the knowledge, service and integrity
• Complete all tasks and projects to the best of his/her ability.
• Maintain clear communications with immediate Supervisor, Manager and all department managers of Beach Properties
• Maintain schedule flexibility to meet the demands of the company, department and clientele availability.
• Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
• Other duties as assigned
Minimum Required Skills & Competencies:
• SC Property Managers license or the ability to obtain a SC PM license within 3 months of employment
• Valid drivers license, clean driving history, and reliable transportation
• Ability to work a flexible schedule, including weekends and holidays, to meet the needs of the business
• Minimum of 3-5 years in property management, customer service, or a related field, with a preference for experience in vacation rentals.
• Strong verbal and written communication skills to effectively manage relationships and issues.
• Strong time management and task organization abilities.
• Proactive in identifying issues and implementing solutions.
• Experience with property management software, CRM tools, and the Microsoft Office Suite.
• Ability to build relationships and demonstrate empathy in owner interactions.
• Strong interpersonal relations and communication skills.
• Ability to stay organized and manage time effectively in a dynamic environment.
• Self-motivated and adaptable to challenges and changes in responsibilities.
• Ability to thrive in a fast-paced environment and remain dependable, flexible, and accountable.
Physical Requirements:
• Express or exchange ideas by means of the spoken word via email and verbally.
• Ability to lift 20 pounds and exert 40+ pounds of force. Use your arms and legs. Frequent standing, walking, carrying, bending, reaching, and twisting.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Subject to internal and external environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
Salary: Base salary with a commission structure.
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