About this role
Organizational Responsibilities:
• Adhere to, support and promote St. Francis Health Services' Mission and Core Values, philosophy, goals and objectives while conducting company business. • Maintain confidentiality of company and individual receiving services related information at all times. • Serve on, participate in, and attend various committees of the care center as appointed by the Administrator. • Oversee the day-to-day functions of the human resource department to ensure compliance with all local, state and federal rules and regulations related to labor and human resource issues. • Serve as a resource for the Administrator and supervisors on questions pertaining to human resource-related laws/regulations, benefits, various coaching and employee-related situations, including hiring, disciplining, and terminating. • Work with department supervisors to assist them in carrying out their responsibilities on human resource matters. • Perform and/or oversee investigations on objectionable behavior complaints. • Coordinate response to grievance or legal action (EEOC etc.). • Oversee development and updates of job descriptions and ensure each employee reviews and acknowledges his/her description when appropriate. • Review and update employee handbook annually according to company policies and procedures. • Be familiar with collective bargaining agreements, if applicable, and ensure they are administered accordingly as it relates to your human resource responsibilities. • Update the care center Supervisory Manual as needed and communicate to department supervisors. • Conduct Employment Law research as position allows. • Consult with legal counsel as appropriate, or as directed by the Administrator, on human resource matters. • Assist the administrator in the annual review, preparation and administration of the wage scales. • In cooperation with the department supervisors, ensure employees receive mandated and other training (such as HIPAA, Corporate Compliance, Safety, care center policies, etc.) • Conduct employee presentations as directed. • Serve as a member of the Care center Corporate Compliance Program Committee. • Process new hires in accordance with company policies and procedures. Procedures include, but not limited to, the following: o Ensure all aspects of new hire orientation/onboarding is completed and processed in a timely manner (i.e. Initial Training Checklist, MN New Hire, Criminal Background Study, personnel forms, benefit communications, required trainings and receipt of policies/notices etc.) • Process benefit administration in accordance with company policies and procedures. Procedures include, but not limited to, the following: o Serve as Plan Representative for the care center and oversee administration of the benefit plans. Ensure compliancy. o Review care center benefit contracts and amendments for accuracy. o Initiate the communication of the benefits to employees and ensure resources are available to all employees to ensure employees gain an understanding of benefit plans and enrollment provisions. o Distribute benefit enrollment guides, forms and required new hire and annual notices to employees within the required timeframe. o Monitor/track employee eligibility for benefits. o Ensure eligible employees are enrolled, have waived and/or are terminated from the benefits in a timely manner. o Offer, complete and submit applicable COBRA/MN Continuation paperwork to eligible employees, the applicable benefit company and the Corporate HR Department. o Coordinate annual and ongoing employee benefit enrollment meetings at care center. o Maintain all benefit enrollment/billing software programs. o Reconcile paper and online monthly billing statements to ensure they are current and accurate. o Code and submit benefit spreadsheets/billing statements to Administrator/ Accounting Department in a timely manner. o Process all benefit changes as needed (i.e. beneficiary, terminations). o Resolve discrepancies with carriers and payroll, etc.. o Act as a liaison with insurance carriers/benefit representatives and foster effective relationships with them. • Administer Worker's Compensation and OSHA in accordance with the regulations, company policies and procedures. Procedures include, but not limited to, the following: o Oversee claims management administration (i.e. submission of First Report of Injury (FROI), timely closure of claims, transitional job descriptions). o Ensure supervisors and employees are educated on Worker's Compensation policies and procedures. o Ensure compliance with OSHA (i.e. enter recordable injuries/illnesses on the OHSA log within the required timeframe, ensure the yearly OSHA forms are processed and posted). • Administer personnel functions in accordance with company policies and procedures. Procedures include, but not limited to, the following: o Perform recruitment activities, interviews, and evaluate candidates for select positions as directed. Maintain records related to same. o Oversee the care center's Applicant Tracking System (ATS) and ensure proper administration of such (i.e. job postings/requisitions, applicant flow/EEO reports, care center users, appropriate template letters sent through system, pre-hire assessments and onboarding forms are completed and filed appropriately). o Oversee the care center's Performance Appraisal System and ensure proper administration of such (i.e. employee reviews/signs job description/performance review, supervisor completes and signs off on employee reviews). o Ensure each employee's electronic timecard in the timekeeping system is complete and approved by the supervisor each pay period. o Enter required information in the timekeeping system on an ongoing basis (i.e. time adjustments, Personal Leave Time (PLT) requests, bonuses, etc.). o Sign off and submit the timekeeping file to the accountant each pay period by the given deadline. o Monitor and respond to unemployment claims, such as contestable claims and submitting to the accountant the approved care center quarterly payment of claims. o Notify Child Support Agencies of terminated employees. o Respond to employment verifications (telephone calls and correspondence). o Complete salary surveys as directed. o Plan, coordinate, present and/or ensure the annual required training is received by all employees. o File and maintain confidentiality of paperwork according to company policy and procedures on a regular basis or at least on a weekly basis (personnel, medical, benefits, COBRA, Worker's Compensation, benefit invoices/deduction spreadsheets etc.). o Retain/destruct personnel records and record required information in accordance with policies and procedures. • Employee Recognition: Administer the care center's employee recognition service award order and event in accordance with company policies and procedures. Procedures include, but not limited to, the following: o Track and credit all service an employee has completed within the care center/organization. o Submit orders for recognition pins/award brochures to the corporate office by the deadline. o Coordinate and plan the care center's Annual Employee Recognition Event as directed.
Individual Receiving Services Care Responsibilities:
• Does not disclose individual receiving services' protected health information and promptly report suspected or known violations of such disclosure to the Administrator. • Ensure that all care is provided in privacy, as appropriate, and to knock before entering a individual receiving services' room or individual receiving services care area such as tub rooms. • Report all grievances and complaints made by the individual receiving services, family, or visitors to the appropriate supervisor following the care center's established procedures. • Report to licensed staff any necessary observations made regarding potential changes in individual receiving services status, utilizing the STOP AND WATCH tool.
Individual Responsibilities:
• Report all complaints and grievances, according to company policies and procedures, which are made by the individual receiving services, family, or visitors and make a written/oral report to supervisor indicating what action(s) were taken to resolve the complaint or grievance. • Report any communicable or infectious disease that you contract to the appropriate supervisor.
Safety/AWAIR Responsibilities:
• Keep the call light system within easy reach of the individual receiving services. • Demonstrate and practice correct sanitation techniques, such as hand washing, proper handling of supplies, cleansing and sanitizing equipment, per policy procedure. • Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids or hazardous chemicals. • Use personal protective clothing/devices/equipment when handling infectious waste and/or blood/body fluids. • Follow established policies and procedures in performance of duties such as safety, infection control and exposure to blood/body fluids. • Adhere to basic infection control practices, and use standard precautions. • Follow care center's established policies governing safety data sheets (SDS) and the handling of hazardous chemicals. Ensure that hazardous chemicals are labeled. Report missing/illegible labels and SDSs to the appropriate supervisor. • Report occupational exposures to blood, body fluids, infectious materials and hazardous chemicals to the Department Director. • Follow established safety policies and procedures regarding fire, weather related, and other potential disaster threats to individual receiving services and staff. • Know exact location of emergency equipment (e.g., alarms and fire extinguishers). • Participate in fire safety and disaster preparedness drills. • Wear and/or use safety equipment and supplies (e.g. back brace, mechanical lifts, etc.) when lifting or moving individual receiving services. • Report and/or correct unsafe conditions immediately. • Promptly report all accidents, errors and unusual incidents to the supervisor no matter how minor they may be. Such occurrences must be reported on the shift in which they occur. • Utilize proper body mechanics. • Operate all equipment that is used in the department and social areas accurately and in a safe manner according to established procedures. • Ensure compliance with all health and safety related rules and regulations, including OSHA. • Serve on care center's Safety/AWAIR Committee and assist with health and safety programs. • Report defective equipment to the supervisor.
Regulatory Responsibilities:
• Understand and follow the Vulnerable Adult and Abuse Policy and reporting procedure. • Understand and adhere to Individual receiving services Bill of Rights. • Comply with local, state and federal laws, regulations, and statutes associated with position. • Complete and maintain the compliance of the annual Affirmative Action requirements and ensure reports are filed with the appropriate agency on a timely basis. • Complete and submit care center's EEO-1 Report according to company procedures. • Ensure current mandatory State and Federal workplace posters are posted on company employee bulletin boards. • Administer the Family Medical Leave Act in accordance with company policies and procedures. • Monitor/track professional licenses and expiration dates and ensure all are current.
Environmental Responsibilities:
• Maintain a clean, attractive, safe and sanitary work environment. • Keep work areas free of hazardous objects, unnecessary equipment, supplies, etc.
Attendance:
• Attend departmental and staff meetings as directed. • Attend and participate in scheduled training and educational classes, department specific and care center wide. • Attend and participate in scheduled onboarding programs and activities. • Give adequate notice to appropriate person when absence is necessary. • Attend employment law seminars and other related human resource meetings or classes as directed. • Attend care center Advisory Committee meetings as directed by the Administrator.
Education and Experience:
• Two-year vocational training in the Business/Administration/Human Resource field. • Human Resource Certificate or at least two years' experience in Human Resource Administration. Healthcare Human Resource experience preferred. • Three years' experience in a business/clerical/office setting. • Must have a working knowledge of computer systems, system applications and office equipment (i.e. Timekeeping/HR/Payroll, Microsoft Office (i.e. Word, Excel, Outlook, PowerPoint, and Publisher), copy/fax machine, personal computer. • Knowledge of and experience with related employment law (i.e. COBRA/MN Continuation, FMLA, ADA) required.
Specific Requirements:
• Must be able to read, write, speak, and understand the English language while conducting company business. • Must be able to follow oral and written instructions. • Must adhere to the Corporate Compliance Program Code of Conduct. • Must adhere to company policies and procedures. • Must have a positive and friendly attitude. • Must be able to solve diverse procedural problems and plans. • Must be able to communicate, coordinate, and facilitate with other departments, families, and the general public. • Must respect the individual receiving services' personal and property rights. • Must possess the ability to deal tactfully with personnel, individual receiving services, visitors and the general public. • Must possess the ability to work harmoniously with other personnel and departments. • Must be able to relate to and work with the disabled and elderly individuals within the care center who may at times be ill, confused, uncooperative, emotionally upset, or hostile. • Must be willing to work beyond normal working hours when necessary and on other shifts/days. • Must not pose a direct threat to the health or safety of other individuals in the workplace. • Must be able to request and/or accept direction/education as needed to develop new skills • Able to operate the following equipment: o Alarms and other safety interventions/devices; o Call light systems; o Walkie talkies and/or pagers, if provided by care center. • Able to take initiative and exercise good judgment. • Able to organize and plan activities related to human resources and leadership functions. • Possess sound knowledge of human resource practices and related laws. • Able and willing to be tactful, persevering and even-tempered. • Able to teach and motivate others. • Must possess the ability to work harmoniously with other personnel and company representatives. • Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for maintaining a sound human resource department. • Must be thoroughly familiar with laws, regulations, and guidelines governing human resource administration. • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices as directed. • Must be able to maintain good personnel relations and employee morale. • Must possess good communication skills, including public speaking. • Must possess excellent and demonstrated leadership skills.
Working Environment:
• Work in all areas of the care center and its premises. • Move intermittently during working hours. • Is involved with individual receiving services, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances. • Is subject to hostile and emotionally upset individual receiving services, family members, personnel and visitors. • Is subject to frequent interruptions. • Is subject to strain in lifting, moving and supporting individual receiving services. • Communicate with all employees and other department directors. • Work beyond normal working hours, on weekends and on other shifts/days, when necessary. • Is subject to call back during emergency conditions (e.g. severe weather, evacuation, post-disaster etc.) • Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday, as well as reactions from dust, disinfectants, tobacco smoke and other air contaminants. • Is subject to the handling of and exposure to hazardous chemicals. • Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and AIDS and Hepatitis B viruses. • Evening and weekend meetings or functions will occur, but weekends are infrequent.
Physical and Sensory Requirements:
• Must be able to move intermittently throughout the work day. • Must utilize proper body mechanics during every shift worked. • Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met. • Must be able to cope with the mental and emotional stress of the position. • Must be able to walk, stand and sit. • Must be able to bend, stoop, squat, twist, reach above shoulders and push/pull frequently. • Must be able to kneel, crawl and crouch occasionally and climb rarely. • Must be able to perform repetitive motions during the work day. • Must meet the general health requirements set forth by the policies of this care center. • Must be able to follow infection control procedures when exposed to infection. • Must be able to push, pull, move, and/or lift a minimum of thirty (30) pounds to a minimum height of five (5) feet and able to push, pull, move, and/or carry such weight a minimum of fifty (50) feet. • May be needed to assist in the evacuation of individual receiving services during emergency situations.