About this role
Production Planners are responsible for providing direct support to operations group to help maintain objectives set out by Planning Manager. This role will undertake a range of routine day-to-day administrative tasks as well as providing more detailed support to individual projects and work programs within the department when needed.
• Work with sales and production to maintain and update forecasted orders to meet demand.
• Maintain customer relations.
• Analyze root causes of operational malfunctions and provide resolutions.
• Handle escalated production issues and follow-up on outstanding issues promptly.
• Recommend process improvements to improve operational efficiency and cost-effectiveness.
• Track and monitor product and report to customer or operations.
• Ability to maintain regular, punctual, and reliable attendance as set by the supervisor according to handbook guidelines consistent with the ADA, FMLA and other federal, state and local standards.
• Abide by all safety, quality, personnel, and other policies as applicable.