About this role
The General Maintenance Technician performs services and repairs in the areas of plumbing, carpentry, painting, electrical, interior finishes, and appliance servicing. Is knowledgeable in the procedures and safety measures associated with industry and company standards. Familiar with standard concepts, practices, and procedures within a broad range of maintenance fields. Relies on limited experience and judgment to plan and accomplish goals. Must be able to identify, troubleshoot, and resolve maintenance defects and concerns to prescribed standards. Reports to a supervisor or manager but works under immediate supervision. A certain degree of creativity and latitude is required. This position will also perform as part of a team and will carry out tasks as assigned by a supervisor or the Chief Engineer. Must have strong problem-solving skills and demonstrate excellent face-to-face guest communication skills. Must be able to follow written instructions and complete documentation associated with unit maintenance.
COMPANY BENEFITS:
• Excellent Company Culture
• Comprehensive Benefits: Medical, Dental, Vision & Prescription
• EAP - Employee Assistance Program
• 401K with Company Match
• PTO
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• Growth Opportunities & Stability
ESSENTIAL DUTIES AND TASKS:
• Works in a team environment in a primarily response role to complete inspections, repairs, and preparation of guest units. Assist guests and staff in the resolution of unit maintenance concerns, complaints, and questions.
• Assist the preventative maintenance team in the preparation of the property for guests.
• Perform general maintenance duties as assigned by the manager or supervisor.
• Maintain accurate records of units serviced and work performed.
EDUCATION and/or EXPERIENCE
• High school diploma or equivalent in work experience or vocational training
• Entry-level to 1 year of building maintenance experience or construction
• Maintenance experience with a resort and/or hotel experience preferred
• Bilingual a plus
QUALIFICATIONS
• Must have the ability to perform skilled work in general maintenance.
• Must have proficient skills in painting, tile, plumbing, carpentry, and electrical.
• Must possess knowledge of telephone and TV troubleshooting for signal.
• Must have the ability to problem-solve and repair major appliances.
• Must have knowledge of hand and power tools and a mechanical aptitude.
• Must have strong troubleshooting and face-to-face guest communication skills.
• Must be able to follow written instructions and complete documentation associated with unit maintenance.
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts, and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you.
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