About this role
At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Facility Maintenance Inventory Specialist who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.
We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Facility Maintenance Inventory Specialist will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This role exists to provide inventory control and cost management on all Maintenance and Construction inventoried supplies for all Dollywood Company Properties. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions and Responsibilities
• Confers with vendors to obtain product or service information such as price, availability, and delivery schedule
• Helps select products for purchase by researching items needed
• Ensures shipments and inventory transactions are accurate
• Organizes and maintains inventory facility. Maintain facilities by organizing floor space, adhering to storage design principles, and recommending improvements
• Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data
• Manages the inventory monitoring cycle counts and conducting audits of same to validate results
• Works closely with Finance and other Inventory Control Teams to ensure we are all using the same process, consistently
• Works diligently with Maintenance and Construction leadership to stay within the annual budget
• Maintains records such as items purchased, costs, delivery, product quality or performance, and inventories
• Discusses defective or unacceptable goods with others to determine source of trouble and take corrective action
• Approves invoices for payment
• Compiles data from sources such as purchase orders, invoices, and accounting report information into computer to maintain inventory, purchasing, shipping, or other records
• Compiles stock control records and information such as consumption rate and characteristics of items in storage to determine stock supply and need for replenishment
• Prepares requisitions, orders, or other documents for purchasing or requisitioning new or additional stock items
• Compares stock numbers, authorized substitutes, and other listed information with catalogs, manuals, parts lists, and similar references to verify accuracy of requisitions and shipping orders
• Reviews files to determine unused items and recommends disposal of excess stock
• Ensures a positive working relationship with our customers (the parks operating teams), other support teams and our Guests
• Monitors operations and resolve problems as host-in-charge of Maintenance and Construction and Park PIC
• Performs site surveys & assist in development of Preventative Maintenance programs
• Performs plan reviews for all new Expense & Capital projects to ensure correct manufacture selection and detailed review of provided specifications to ensure proper material selections
• Assists Project Managers, Facility Managers & Supervisors with planning on all projects
• Acts as PIC for the Facility Maintenance division
Management reserves the right to change and/or add to these duties
Education and Experience Required
• High school degree or equivalent required
• Must be at least 18 years old
• Work experience that demonstrates successful execution of similar duties and responsibilities in a commercial/industrial environment
• Knowledge of equipment, and materials common to the carpentry and maintenance trade
• Knowledge of Microsoft Word, Excel, Outlook, JD Edwards accounting and inventory software and Internet Explorer
• Ability to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check
Knowledge, Skills, and Abilities
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work
• Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must function independently with limited supervision and guidance
• Must be very well organized with a high attention to detail
• Must be able to analyze and remember information
• Must have manual dexterity necessary to complete all job duties
• Able to tolerate approved exposure levels to various chemicals found in cleaning solvents, adhesives, paints, and lubricants
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
Physical Requirements | Environmental Conditions
• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company's safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods
• Able to sit and/or stand for long/short periods
• Able to balance, stoop, kneel, crawl, and crouch
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.