About this role
The HR Assistant is responsible for greeting and assisting all guests, screening, routing all calls appropriately and assisting where needed.
Essential Job Functions:
• Provide excellent customer service by responding to requests for information through understanding of policies and practices within his/her prescribed HR function (i.e. HRIS, Employee Relations/Training, Compensation, etc.);
• Ability to perform assigned duties under frequent time pressures in an interruptive environment;
• Greets all applicants and employees, directs them to the appropriate individual to assist them;
• Assist applicants with filling out their applications on computer;
• Responsible for all incoming and outgoing mail i.e., sort, date and deliver all mail in HR;
• Responsible for ensuring all guests entering HR sign in and maintaining Sign in Sheet;
• Provides support and assistance with the recruitment and hiring functions of the department, i.e. set up pre-screen appointments for Recruiter;
• Maintain new hire packets, handbooks;
• Responsible for the maintenance of all current/termed personnel files, i.e. filing;
• Create and issue employee ID's;
• Process all new hires;
• Assist with communication/employee boards for the HR department;
• Responsible for the property Employee Monthly Newsletter;
• HR Calendar and Employee Birthday cards;
• Assist HR Relations Manager with exit interview paperwork;
• Responsible for term checks;
• Knowledgeable of company policy and procedures to ensure consistency within the department and company;
• Assists in planning and assisting at employee events if needed;
• Answers, screens and directs phone calls appropriately, refers to proper manager for handling, and assists directly with routine inquiries;
• Ability to maintain strict confidentiality;
• Assists with employee events;
• Other reasonable duties as assigned.