About this role
Reports To: Director of nursing
Position Summary:
The Behavioral Health Nurse Manager is responsible for the clinical, operational, and administrative oversight of nursing services within the Behavioral Health Department across five outpatient locations. The Nurse Manager leads a team of three registered nurses and five medical assistants while ensuring the delivery of safe, high-quality, patient-centered care for both adult and pediatric populations.
The Behavioral Health Nurse Manager oversees nursing operations supporting outpatient psychiatry/BH services, Transcranial Magnetic Stimulation (TMS), Spravato® (esketamine) treatment services. The position ensures compliance with federal, state, HRSA, DEA, REMS and organizational standards while promoting continuous quality improvement and interdisciplinary collaboration.
Essential Duties and Responsibilities:
Clinical Leadership
• Provide clinical leadership and oversight for behavioral health nursing and MA services across five clinical locations.
• Ensure safe, evidence-based practice for pediatric and adult behavioral health patients.
• Develop and maintain workflows that promote efficiency, quality, and patient safety.
• Support integrated care between behavioral health, primary care, pharmacy, and specialty services.
• Monitor and audit nursing documentation for completeness, quality, and regulatory compliance.
• Serve as a clinical resource for complex patient care issues.
• Participate in development and implementation of nursing protocols, standing orders, and clinical procedures.
Staff Leadership
Supervise, coach, mentor, and evaluate:
• 3 Registered Nurses
• 5 Medical Assistants
Responsibilities include:
• Recruitment and onboarding
• Orientation and competency validation
• Annual performance evaluations
• Corrective action
• Scheduling and staffing
• Employee engagement and retention
• Promote teamwork, accountability, and a culture of respect and continuous learning.
Program Oversight
Transcranial Magnetic Stimulation (TMS)
Ensure:
• Appropriate patient screening
• Treatment workflow compliance
• Equipment maintenance coordination
• Staff competency
• Documentation standards
• Quality monitoring
Spravato (Esketamine) Program
Serve as nursing lead for the Spravato clinic by ensuring compliance with:
• FDA REMS Program requirements
• DEA regulations
• Medication storage and security
• Observation and monitoring requirements
• Patient education
• Documentation standards
• Emergency preparedness
• Staff competency validation
Operational Management
• Coordinate nursing coverage across five clinic locations.
• Monitor staffing needs and productivity.
• Collaborate with behavioral health leadership on operational planning.
• Oversee clinical supply management.
• Participate in emergency preparedness planning.
Minimum Qualifications
Education and licensure
• Graduate of an accredited school of nursing (RN or LPN)
• Current unrestricted Massachusetts nursing license
Experience
• Minimum five years of progressive nursing experience
• Preferred three years of leadership or supervisory experience
• Experience in behavioral health or psychiatric nursing.