About this role
Café Ambassador- Ross Park Mall The Role Do you find your purpose in empowering others? As a Café Ambassador, you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than tr