About this role
Join Consumer & Community Banking Finance & Business Management in a highly visible role that helps define how we measure and communicate the business value of AI. You'll partner with senior leaders across Data & Analytics, Finance, Strategy, Product, and the Firm's central AI teams to bring clarity, consistency, and strong storytelling to AI outcomes.
As an AI Valuation Chief of Staff-Vice President in Consumer & Community Finance & Business Management, you will lead the end-to-end coordination of the AI value measurement agenda. You'll help define and operationalize frameworks, align metrics and methodologies across teams, and ensure reporting is supported by high-quality data and consistent standards. You will translate AI initiatives into measurable business outcomes and produce executive-ready insights that support senior leadership decision-making.
Job Responsibilities
Partner with D&A executives and central AI teams to define and operationalize the AI value measurement frameworkCoordinate AI valuation activities across teams to align assumptions, metrics, methodologies, and reporting standardsDevelop executive-level reporting, dashboards, and insights that demonstrate business impact from AI investmentsDrive data quality, completeness, and accuracy across AI inventories, tracking systems, and supporting platformsPartner with Finance and business leaders to establish credible value attribution methodologies and benefit measurement approachesTranslate complex analyses into clear narratives and recommendations for senior executivesIdentify reporting gaps and implement process improvements to increase transparency into AI adoption, performance, and outcomesEstablish and maintain a consistent operating cadence for AI valuation deliverables, milestones, and stakeholder alignmentServe as a central coordinator across CCB D&A, managing priorities, dependencies, and enterprise requests related to AI valuationSupport development and review of business cases, investment rationales, and performance measurement materials for AI initiatives Required Qualifications, Capabilities, and Skills
8 + years of experience in strategy, business management, finance, consulting, program management, or transformationDemonstrated ability to lead complex, cross-functional initiatives with senior stakeholdersStrong analytical and problem-solving skills, including translating data into executive insightsExperience developing business cases, financial analyses, performance measurement frameworks, or executive reportingExceptional written and verbal communication skills, including preparing executive-level materialsAbility to influence across organizations and drive alignment without direct authorityStrong organizational skills and attention to detail, with ability to manage multiple priorities Preferred Qualifications, Capabilities, and Skills
Experience supporting AI, Data & Analytics, technology, or digital transformation initiativesKnowledge of value measurement, business impact assessment, productivity metrics, or investment evaluation frameworksExperience building executive dashboards, performance reporting, or strategic communicationsFamiliarity with enterprise data environments and data quality management practicesExperience defining KPIs and governance for measurement programs spanning multiple teams
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.