About this role
CO Salary Range: USD 105,500.00 - 224,100.00 per year About the role This role offers the opportunity to work with flagship higher education institutions on a platform that's become mission-critical to teaching, learning, and campus operations - moving from a point solution to a comprehensive communication ecosystem. You'll have the scope to influence how hundreds of universities deploy AI-powered collaboration tools at scale, with the resources of a market leader and the autonomy to architect success strategies for complex, multi-stakeholder environments that other CSMs never touch. We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with higher education customers, ensuring successful deployment of Zoom products and services. Your efforts will drive customer satisfaction and happiness. The Customer Success Manager (CSM) serves as a trusted advisor to customers, overseeing deployment, driving product adopti