About this role
Location: Leeds - Main Campus
Working time: 100% FTE
Contract type: Ongoing
Interviews are expected to be held week commencing 7th September 2026.
This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.
The Digital Workplace - Productivity & Collaboration Manager is a key leadership role within IT Operations, accountable for the performance, development and continuous improvement of the University’s productivity and collaborative services. This includes the Microsoft 365 platform, Unified Communication and Collaboration services (including Teams Voice, mobile services and telephony), and emerging AI-enabled productivity technologies such as Copilot.
You will lead a team of specialists to deliver secure, resilient, innovative and future-focused services that enable staff and students to work, teach, and collaborate effectively. The services delivered through this role underpin the day-to-day operation of the University, supporting everything from teaching and learning to research, administration and decision-making. In a highly connected and digital environment, this role is critical to ensuring colleagues across the institution have the tools, platforms and support they need to succeed.
Working in partnership across IT and the wider University, you will drive service performance, champion user experience, ensure effective governance and shape the roadmap for the ongoing evolution of our Digital Workplace platforms and services. This is an exciting opportunity for an individual who thrives in a complex organisation, enjoys leading people and can combine operational excellence with long-term service development and digital transformation.
Please note that this post may be suitable for sponsorship under the Skilled Worker visa route but first-time applicants might need to qualify for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa
What we offer in return
26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year! Generous pension scheme options plus life assurance Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls. Personal Development: Access to courses run by our Organisational Development & Professional Learning team. Access to on-site childcare, shopping discounts and travel schemes are also available.
And much more!
To explore the post further or for any queries you may have, please contact:
James Crossland
Head of IT Workplace Operations
Email: [email protected]
Further details: Candidate Brief