About this role
About the Role
The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The Patient Access Representative is to be cross-trained in all aspects of reception to supply sufficient coverage. Certain duties may vary based on office location and department structure.
What You’ll Be Doing
• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Effectively handles the patient check-in/checkout pr