About this role
JOB PURPOSE
The Account Coordinator is responsible for the execution of day-to-day tasks for the accounts assigned to them and their team, maintaining daily contact with our customers and acting as the face of NTG to our customer operations teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Act as the front-line resource to provide customer service on the assigned account(s)
• Manage assigned account(s) load-board as it fits each account; ensure prompt build and activation of loads, proper load coverage, proactive customer communication with updates throughout transit, and provi