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Client Services Project Manager Packaging @ Thermofisher

GBOnsiteFull-time
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About this role

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description

Position Summary: The Project Manager is responsible for managing and leading all aspects of a project. This includes initial client discussions, developing project requirements, documentation, and coordinating all project activities through to completion.

Key Responsibilities:

• Manage delivery of all technical and service aspects for client projects. • Determine and assess study requirements. • Maintain continuous communication with internal departments and external customers. • Initiate involvement of relevant departments to ensure high-quality work. • Attend and represent the business at Project Meetings and kick-off meetings. • Facilitate customer teleconferences, visits, and audits. • Drive Problem Reports to closure with Quality Assurance/Regulatory personnel. • Translate customer needs into quotations and monitor budgets. • Provide accurate financial forecasting and reporting. • Verify final production information for Accounting before invoice release. • Participate in business process improvement activities. • Collaborate with the account manager to guarantee customer happiness. • Apply Good Manufacturing Principles in all areas of responsibility. • Demonstrate and promote the company vision.

Minimum Requirements/Qualifications:

• Understand and use SOPs required by company quality standards. • Strong organizational, planning, and communication skills. • Ability to present information and respond to questions effectively. • Develop and maintain strong customer management skills. • Knowledge of internal systems associated with projects.

Experience required of/in:

• Accredited degree, preferably in a health-related field. • 3 years of successful clinical trial project management experience. • In-depth understanding of clinical trials. • Effective interpersonal abilities. • Proficiency in personal computer applications. • Proven experience with customers in a dynamic environment. • Strong organizational and project coordination skills.

Preferred Qualifications:

• Proficiency in project planning tools (e.g., Microsoft Project). • Proficiency in fundamental Project Management concepts.

Work Conditions/Physical Requirements:

• Ability to work in a cold environment on occasion. • Ability to lift and carry up to 50 lbs. • Ability to use a computer for up to 8 hours per day. • 10-25% travel as needed.

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