About this role
Role Summary/Purpose:
The AVP, Digital Contact Strategy will be responsible to develop, deliver and manage collections strategies for digital channels (emails, text messages, mobile app), leveraging statistical methods, advanced analytics, and deep domain expertise. The role will develop new and improve existing customer focused digital contact strategies using advanced analytics and predictive modeling techniques across multiple large national retail portfolios. The AVP is a thought leader in the team, asking questions and proposing ideas to test new concepts. The AVP initiates and leads th