About this role
Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.
The Safety & Security Officer provides safety and security measures for patients, caregivers, and the public; consistent with conditions inherent in and regulations governing the operation of San Juan Regional Medical Center and San Juan Health Partners.
Required Qualifications:
• High School diploma or equivalent • Must obtain Certified Healthcare Security Officer (CHSO) within twelve (12) months of employment and retain this certification during employment • Valid driver’s license and must be (and remain) insurable • Familiar with the City of Farmington or the ability to read and orient with navigation or map • Basic computer and mobile electronic device skills • Excellent written and verbal communication skills • Excellent customer service skills with the ability to remain professional and courteous in difficult and/or stressful situations • Adequate transportation to and from work • Ability to be contacted and available to respond for emergencies
Preferred Qualifications: Experience in one (1) of the following fields:
• Five (5) years of experience in Security • Four (4) years of experience in Fire Service • Four (4) years of experience in Law Enforcement • Four (4) years of experience in Corrections
Duties and Responsibilities:
• Perform duties as assigned to include, but not limited to mail/courier runs, escorts, patrols, giving directions, assisting patients and visitors, visitor control, and securing facilities, money, and/or property • Responds to or helps to conduct: all alarms, drills for disaster, bomb threats, codes, disturbances, unruly subjects, etc. • Completes all scheduled tasks and daily responsibilities for the Safety & Security Department • Conducts or assists with investigations (into incidents, accidents, or other activity) • Engages in aggressive patrol (seeking out unlawful or unsafe acts or conditions) • Enforces policies and procedures and reports violations • Attends required meetings (both in-person and virtual) • Attends required training sessions and is responsible for participating, learning, and applying these skills, etc. • Assists in the department orientation of new caregivers (within the Safety & Security Department) • Maintains confidentiality with any information obtained and only shares this information with those that have a specific legal/business need • Maintains professional contact with members of the public, visitors, patients, and caregivers; while promoting growth, cohesiveness and support for needed correction or change • The ability to respond and manage physically aggressive subjects with the use of verbal, self-defense, and control techniques • Maintains knowledge of assigned responsibilities (per policies and procedures); these may include procedures for: fire, disasters, bomb threats, hazardous materials, visitation, infant abduction, parking, attendance, compliance, etc. • Manage pedestrian and vehicular traffic (in all weather conditions) • Conducts courier service duties including regular fueling and maintenance of any vehicle used in a courier service capacity; routes and planning should be conducted and coordinated in the most efficient manner • Ensure scheduling needs, routes, and delivery issues are immediately communicated to the Safety & Security Manager and the Materials Management Manager • Safe operation of a motor vehicle (with potential travel driving hazards in all weather conditions) • All SJRMC caregivers are responsible for implementing SJRMC’s Service Standards into their activities: Safety, Courtesy, Effectiveness, and Stewardship
• Other duties as assigned
Physical Demands and Environmental Work Conditions:
• Regularly assists with uncooperative and/or physically aggressive: patients, visitors, family members, members of the public, etc. (assists with required restraint situations) • Rapid response to emergent conditions with potential safety hazards (codes, phone/radio calls, disturbances, etc.) • Prolonged periods of walking while on patrol and/or courier duties, etc. with potential safety hazards including, but not limited to poor weather (slips, falls, etc.) • Must be able to walk, stand, bend, squat, climb, kneel, and twist. • Prolonged periods of sitting and/or working on a computer (based on duty assignment: completing logs, writing reports, etc.) • Occasional heavy lifting (may include lifting and/or moving patients, equipment, boxes/packages, etc.) • Occasional heavy pushing and pulling (may include moving patients, equipment, motor vehicles, boxes/packages etc.) • Must be able to talk (ordinary and conversations) with caregivers, patients, visitors, public, etc. • Must be able to hear (ordinary and conversations) with caregivers, patients, visitors, public, etc. • Must be able to smell (while on patrol, etc.) • Must be able to see (corrective eyewear allowed). (acuity: near and far, depth perception, and color vision) • Prolonged periods in outdoor weather conditions with potential safety hazards (regardless of the weather) • Occasional exposure to loud noise levels (with ear protection) • Occasional exposure to construction areas with potential hazards (with personal protective equipment) • Occasional exposure to various hazards: chemical, electrical, mechanical, biohazard, explosive, radioactive, etc. • Occasional exposure to hazards related to the operation of a motor vehicle (including accidents, poor weather conditions, slips, falls, etc.) • Regular exposure to infectious materials (personal protective equipment is provided and use may be required in certain environments) • Must be able to lift greater than fifty (50) pounds and push up to three hundred (300) pounds frequently.