About this role
At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
JOB RESPONSIBILITIES: Strategic Operations & Executive Support
• Manage the operational rhythm of the department: meeting cadence, agenda development, pre-read distribution, action tracking, and follow-through • Prepare and maintain executive-level briefing materials, Board reporting packages, and QPI bundle summaries • Serve as thought partner and surrogate for the EVP in cross-functional forums, representing quality priorities with credibility and clarity • Maintain department-wide initiative inventory; surface interdependencies, risks, and resource constraints proactively Program & Project Management
• Lead or co-lead complex, cross-functional quality improvement initiatives from scoping through implementation and evaluation • Build and maintain project charters, work plans, RACI matrices, milestone trackers, and stakeholder communication plans • Coordinate across COE leadership, CMOs, COOs, Finance, IT, and external health plan partners to ensure alignment and accountability • Apply structured methodologies (Lean, PDSA, Six Sigma, Agile) appropriate to initiative type and organizational context Performance Reporting & Data Storytelling
• Develop and maintain the department’s core reporting infrastructure: SACR, MOR, quality scorecards, value-based care dashboards, and ad hoc analytics • Translate raw data from multiple sources (HEDIS, Star Ratings, clinical registries, internal metrics) into compelling narratives for executive and Board audiences • Own presentation development for monthly/quarterly operational reviews, large initiatives, and regulatory reporting requirements • Establish consistent reporting standards, visual templates, and data governance practices across the department Technology, AI & Process Innovation
• Serve as the department’s primary translator between clinical quality priorities and technology/AI capabilities • Identify, pilot, and scale AI and automation tools that reduce manual administrative burden and improve data quality and reporting speed • Evaluate and recommend platforms, tools, and workflow solutions that enhance department efficiency • Build internal literacy around AI-assisted quality monitoring, documentation, and performance improvement tools Performance Improvement & Change Management
• Support SEPTEE framework implementation across service lines, including change management planning, training coordination, and adoption tracking • Facilitate process redesign efforts, using structured PI methodologies to identify root causes, redesign workflows, and monitor sustainability • Assist in development of value-based care performance improvement strategies in collaboration with health plan partners and clinical leadership Communication & Stakeholder Engagement
• Draft, review, and distribute internal and external communications on behalf of the EVP, including department announcements, partner correspondence, and regulatory submissions • Coordinate with HR, Finance, Legal, and other departments to advance quality-adjacent initiatives requiring cross-functional input • Represent the department in key operational forums when the EVP is unavailable or requests surrogate participation
EDUCATION:
• Bachelor’s degree required; Master’s degree (MHA, MBA, MPH, or related), preferred. • PMP, CAPM, or equivalent project management certification, preferred. • Lean, Six Sigma Green Belt or Black Belt, preferred. • Clinical education, a plus. WORK EXPERIENCE/QUALIFICATIONS:
• 5+ years of progressive experience in healthcare quality, operations, management consulting, or a related field. • Prior experience in chief-of-staff, operations liaison, performance improvement, clinical analytics, or senior project management capacity, preferred. • Demonstrated experience managing complex, cross-functional initiatives in a matrixed healthcare organization • Proven ability to develop Board- and executive-level reporting, presentations, and data narratives. • Prior experience with value-based care metrics, HEDIS, Star Ratings, or clinical quality and safety programs preferred
KNOWLEDGE, SKILLS, AND ABILITIES:
• Exceptional written and verbal communication; able to synthesize complexity for diverse audiences. • Advanced proficiency in Microsoft Office Suite (PowerPoint, Excel, Teams, Outlook); familiarity with AI and automation tools (Copilot, ChatGPT, Tableau, or equivalent). • Strong analytical and data storytelling skills; ability to build compelling visualizations from disparate data sources. • High emotional intelligence; able to operate with diplomacy, discretion, and confidence at the executive level; courage to speak up. • Self-directed, adaptive, proactive, agile, and comfortable managing multiple high priority workstreams simultaneously. • Sound judgment in ambiguous, fast-moving situations; strong confidentiality orientation. • Team-orientation, respect for others, and strong collaboration orientation.
PRIMARY LOCATION:
• SCP office: Atlanta, GA
Pay Range: 110,591.00 - 163,704.00 USD annuallyThis range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations. - We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources. Visit our website for further information. https://myscpbenefits.com/ Login name: corp-guest Password: weheal