About this role
What You Can Expect:
• Coordinate end-to-end, multi-modal transportation for a wide range of cargo, including hazardous materials, general freight, and oversized shipments, across export, import, and domestic movements. • Monitor shipments closely to ensure on-time complete delivery, maintaining proactive communication and follow-up throughout the transportation lifecycle. • Enter and maintain accurate shipment data within internal systems, ensuring timely updates and strong data integrity. • Build and maintain effective working relationships with customers, carriers, vendors, and internal teams to support seamless execution of project logistics operations. • Identify, assess, and onboard service-oriented vendors that align with operational requirements and company values, contributing to a reliable and scalable partner network. • Recognize shipments or transactions requiring special handling and recommend process enhancements to improve efficiency and service quality. • Negotiate freight rates and service terms with ocean carriers, air carriers, trucking providers, and warehousing partners to secure competitive and dependable solutions. • Manage logistics processes across the full supply chain, including order coordination, inventory movement, customs brokerage support, shipment tracking, and cost control. • Anticipate and resolve operational challenges, supporting the team with practical solutions and a problem-solving mindset. • Review shipping documentation for accuracy and completeness to ensure compliance and smooth cargo movement.
What You Bring:
• Degree in Supply Chain Management, Logistics, or a related discipline. • Minimum of 2+ years of hands-on operational experience in freight forwarding within Canada. • Strong working knowledge of import and export operations, including shipment documentation, bills of lading, delivery orders, and customs clearance processes. • Prior exposure to project cargo, out-of-gauge, or specialized transportation is highly desirable. • Excellent interpersonal and communication skills, with the ability to collaborate effectively in a multicultural and international environment. • Self-motivated and capable of managing responsibilities independently while maintaining a high standard of accuracy and accountability. • Collaborative team player who actively supports colleagues to deliver consistent, high-quality customer service. • Solid numerical aptitude, including the ability to calculate freight measurements and perform metric and imperial unit conversions. • Strong understanding of international trade principles, including practical application of Incoterms. • Proven ability to manage multiple priorities and meet firm deadlines in a fast-paced, operational environment. • Flexibility to support operations across multiple time zones as required. • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, OneDrive, and Teams. • Experience with logistics, forwarding, or shipment tracking systems is considered an asset. • Willingness to work additional hours as required to support operational demands.