About this role
What You Can Expect:
Job Responsibilities: 1. INBOUND/ RECEIVING
• Supervise the receipt of all shipments and process receiving, discrepancy, and damage reports as needed. • Move inventory to various locations manually and by operating mechanical equipment, including forklifts, pallet jacks, and handcarts. • Load and unload delivery trucks manually or with a pallet jack. • Assume responsibility for all items received by the warehouse and ensure proper distribution to customers or departments daily. • Evaluate complaints regarding equipment shipments and deliveries and take appropriate action. 2. OUTBOUND
• Supervise daily outbound warehouse activities. • Monitor order picking, packing, staging, and loading. • Ensure shipments meet delivery schedules. • Coordinate dispatch priorities with logistics and transport teams 3. INVENTORY
• Supervise the warehousing and storage of all customer inventory, equipment, records, and consumable materials. • Supervise the maintenance of computerized inventory records. • Initiate purchase requests to ensure stock items are always available. • Maintain records of all warehouse items and provide copies to customers as needed. • Develop and recommend procedures for the orderly replacement of movable equipment as it becomes obsolete or deteriorated. 4. BILLING
• In charge of billing process. • In charge of billing storage charges 5. TRUCKING
• In charge of booking trucks for delivery. 6. PERSONNEL
• Supervise, evaluate, coach and train employees assigned to the warehouse 7. SAFETY
• Direct and maintain a safety program for all employees assigned to the warehouse. • Initiate and maintain proper and necessary safety and fire prevention equipment within the warehouse, as prescribed by law and company policies. • Operate tools, equipment, and machinery according to prescribed safety procedures. • Follow established safety procedures and techniques in performing job duties, including lifting and climbing. • Participate in budget development and exercise budgetary control over warehouse operations. • Serve as the Safety Lead & responsible for security and health compliance. 8. ENVIRONMENTAL
• Must have an experienced as PCO B • Liaise with DENR-EMB office for issues and updates regarding environmental compliance obligations. • Process required permits from DENR-EMB for the following as necessary: (PCO accreditation, Certificate of Non-Coverage (CNC)/Environmental Compliance Certificate (ECC), Permit to Operate (PTO), Discharge Permit (DP), Hazardous Waste Generator’s ID, Permit to Transport (PTT)- Filling shall be initiated by the Generator before the Hauling. • On-time submission of reportorial requirements such as SMR (Self-Monitoring Report) and CMR (Compliance Monitoring Report) • Attend Continuing environmental education program as required for the renewal of PCO and to enhance knowledge in pollution prevention and environmental protection. • Implement environmental program in the site. • Identification of Aspect/Impact from the warehouse operations. 9. CUSTOMER COMMUNICATION
• Respond to customer inquiries and concerns • Provide updates on orders, deliveries, and shipment status • Maintain professional and timely communication 10. PROVIDE PROACTIVE SOLUTION
• Handle complaints, returns, damages, shortages, or delays • Investigating operational issues affecting customers • Provide corrective and preventive actions 11. CONTINUOUS IMPROVEMENT
• Recommend process improvements based on customer feedback • Help improve operational efficiency and customer experience 12. OTHER DUTIES AS ASSIGNED
• Perform other duties, including working in other areas of the warehouse department to provide support in the absence of staff or team leaders. 13. TARGETS/ KPI
• KPI: Inventory accuracy ≥ 99.5% • KPI: 100% inbound and outbound order fulfillment accuracy • KPI: Zero Product damage and claims • KPI: Zero Customer complaint • Financial: Reduce Operational Expenses (OPEX) and Personnel Expenses by 40% • Compliance: 100% compliance for each site • Compliance: Zero audit non-conformities • Compliance: Zero HSSE high and medium risk audit findings • Compliance: 100% compliance with regulatory requirements
What You Bring:
Job Qualifications:
• Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field. • At least 5 years of experience in warehouse operations, including a minimum of 3 years in a supervisory role in a 3PL/ logistics environment • With regulatory compliance exposure such as DENR and environmental compliance responsibilities • Willingness to be accredited as Pollution Control Officer • Must have an experience in working in Chemical Storage/Warehousing. • Experience in quality checking and systems management. • Experience in complaints and claims management. • Proficient in computerized inventory and tracking systems. • Ability to operate hand tools and mechanical equipment. • Proficient in Microsoft Office applications (Word, Excel, and PowerPoint). • Excellent communication skills. • Experience in warehousing, inventory handling, and barcode equipment operations. • Familiarity with modern warehousing practices and methods. • Ability to communicate effectively with team members and customers. Must adhere to the IMS policy.