About this role
Primary Objective: • Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs • Deliver superior customer experience
Key Responsibilities: Sales • Solicit and promote sales of PF products • Achieve individual sales targets and contribute towards to achievement of Group targets • Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads • Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers • Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc. Customer Service • Ensure high standard of customer experience in line with the quality and standards set by the Bank Compliance • Ensure compliance to the policies and procedures set by the Bank • Protect the image and brand of the Bank Operations • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank Requirements:
• Bachelor Degree - Any related field(s). • 1 year of experience in sales and customer service related field • Have the relevant licenses for the portfolio • Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision • Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results