About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Pick n Pay is embarking on an exciting new chapter in retail, driven by our Fresh strategy—a bold commitment to elevating quality, innovation, and customer experience across our fresh food offering. Central to this transformation is our partnership with Prue Leith, renowned chef, author, and culinary thought leader. Together, we are redefining what “fresh” means for our customers, combining Pick n Pay’s trusted retail presence with Prue Leith’s expertise in food excellence. As part of this journey, the Bakery Manager will play a pivotal part in bringing the Fresh strategy to life—ensuring that every product, process, and customer interaction reflects the highest standards of taste, sustainability, and innovation. This is a unique opportunity to contribute to a partnership that is reshaping the future of food retail in South Africa.
Minimum requirements
Matric/ Grade 12 NQF 3 Bakery qualification 2- 4 years' experience as a Baker / Bakery Supervisor/ Manager
Competencies Achieving results through others Plan, organize and follow up on activities and plans Adhere to standards and policies Customer Orientation Communication skills – clearly conveying message and actively listening Business mindedness Bakery Skills Production Planning
Key responsibilities Merchandising Management Conducts regular quality checks on merchandise Executes plano guide 100% Handles product as per SOP Ensures products are produced according to recipe specifications Ensures department is ready for trade by store opening time Identifies fast selling lines within store, and implications on margin and sales opportunities Ensures sufficient product available for customer demand Ensures compliance to hygiene, housekeeping and safe working standards Monitors the implementation of all promotional activities Back up areas are kept clean and clear Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene Ensures that hygiene and housekeeping standards are maintained Ensures stock rotation Monitors the adherence to food safety and health and safety standards are maintained Manages Non-Conformances via effective corrective action Implements cleaning schedules and checks effective cleaning and sanitation Recording of Food Safety Daily Checklist
Customer Services Management Responds to customer requests Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability Ensures department standards are maintained, equipment is manned and in working order
Staff Management Communicates critical information to staff Set targets and activities – priorities, delegates and communicates Handles procedural, policy and legislative noncompliance Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste Checks and amends Kronos scheduling Coaches staff
Administration Ensures that all equipment is properly maintained in effective working order Ensures that general maintenance standards are met Monitors waste, and ensures procedures are adhered to Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets. Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems Gap scanning out of stocks Identifies, counts, and records out of stocks & over stocks Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning Processes IDTs via SAP Actions reduced to clear on SAP as per SOP Checks for electronic communications regularly during the working day Processes waste Ensure PID’s are counted correctly as per the National P & L schedule.
Closing date: Monday 10th August 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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