About this role
Job Title Field Service Engineer - Xper & Philips HemoApp (Travel: Nationwide) Job Description The Field Service Engineer provides on-site, online and phone support within the zone and nationwide, as required, to resolve complex technical problems and product issues for both the Xper/Flex Cardio products and the Xcelera Cardiology PACS modality.
Your role:
• Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive e