About this role
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Customer – Master Data Management (MDM) Lead Location(s) Pune Job Description Key Responsibilities:
• Own Customer Master lifecycle including onboarding, hierarchy management, enrichment, and deactivation • Lead Customer MDM operations, SLA/KPI management, and backlog prioritization • Improve SAP ↔ Salesforce customer data flows and re‑implement push‑to‑SAP processes • Enable bulk account creation and standard onboarding workflows • Establish data governance policies, stewardship model, and approval workflows • Drive data quality dashboards and remediation initiatives • Partner with Sales, Finance, Compliance, and Operations • Coordinate MSP delivery and internal resources for execution
• Basic Qualifications Required Qualifications & Experience
• 6–10 years experience in Customer MDM / CRM data governance • Strong exposure to SAP Business Partner, Salesforce Account model, EBX or similar • Experience managing hierarchies, data quality, and global customer onboarding • Strong business partnering and leadership capability Preferred Characteristics
• Deep functional and technical understanding of MDM for large & complex organization • Effective stakeholder and vendor management • Continuous improvement mindset and strong sense of ownership. • Along with managing day-to-day operational needs, be able to improve short-to-long term • Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.