About this role
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB: As an Order Dispatcher for Room Service at Mandalay Bay, you will serve as the critical communication hub and air traffic control of our private-luxury dining division, orchestrating the flawless distribution of premium meals and VIP amenities directly to our guest suites. Going far beyond simple order-taking, you will operate with absolute precision and speed to expedite orders, keeping our talented culinary team and in-room delivery servers in perfect, real-time sync. By maintaining an immaculately organized dispatch station and monitoring every delivery window with meticulous care, your backstage coordination will ensure every in-room culinary experience arrives beautifully hot, flawlessly accurate, and reflective of our premier hospitality standards.
THE STARTING RATE: $23.0083 Hourly
THE DAY-TO-DAY:
• Receive and distribute order to Food Servers evenly and efficiently; fire order through Micros computers to kitchen lines for timely pick up
• Answer phone with professional manner
• Log all food service runs; add up total hours of service personnel for payroll and budgeting purpose at the end of each shift
• Help guests if they need expedited service due to an emergency
• Answer questions the guest may have in a courteous manner and advise of time of delivery when applicable
• Maintain excellent working relationships with Food Servers, Runners, Bus Person, and other fellow employees
• Maintain all safety and sanitation standards
THE IDEAL CANDIDATE:
• Work varied shifts, to include weekends and holidays required
• Must be 21 years of age or older
• High School Diploma, GED, or equivalent required
• 2+ Years of Prior Relevant Experience preferred
• Previous Experience as a Food Server, Food Runner, or Busperson in a High-Volume restaurant preferred
• Previous experience as an Order Taker for Room Service or a similar resort setting preferred
THE PERKS & BENEFITS:
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14081
Are you ready to JOIN THE SHOW? Apply today!