About this role
• The role manages key projects within the Global Corporate Operation (GCO) team. • The role supports GCO in service delivery strategy and execution across all supported locations and client groups. • To identify trends and process gaps and drive a culture of improvement. • To manage issues and process complexities through partnership with various stakeholders • Support measurement mechanisms and reporting’s according to the need of the business • Drive focus areas around client orientation and Customer satisfaction
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• 6-7 years of overall experience and relevant exposure to HR and Finance Services, project management, Six Sigma and Data Analytics • Strong Project Management skills. Able to logically prioritize tasks and work schedules in advance. • Strong communication, analytical, and presentation skills • Ability to form relationships with Business Partners and convey a high level of integrity and credibility • Combined analytical and influencing skills with comfort and flexibility working with different organization levels • Customer service orientation with ability to manage and support clients in sensitive situations • Ensures processes and control are aligned to established procedure (SOP's), protocols • High energy level and passion with the ability to work effectively and thrive in a fast-paced, team-oriented dynamic environment and maintain confidentiality at all times • Flexible to working in different shifts to provide global support WTW is an Equal Opportunity Employer