About this role
Position Profile Position: Lead III (Custodian): Professional Development Department: FOTC Reports To: FTE: 1.0 Days/Year: Salary Schedule: 2026–2027 Educational Support Professional (Group C- Non-School Based) Paygrade: N18/A18 FLSA Status: Non-Exempt Position Summary Join a team dedicated to maintaining safe, clean, and efficiently operated school facilities that support students, staff, and the broader community. As a Lead lll (Building Custodian), you play a key leadership role in ensuring the day-to-day operations, maintenance, and custodial functions of your assigned site are executed at a high level. The Lead III provides advanced operational support to ensure safe, efficient, effective, and customer-focused daily operations. This position serves as a senior resource to staff by coordinating workflow, supporting service continuity, monitoring compliance with established procedures, assisting with training, and resolving routine operational issues. The position provides day-to-day work direction, coaching, and prepares employee evaluations subject to supervisory review and final approval. Higher-level employee conduct matters and formal personnel actions are referred to supervisory leadership. The Lead also serves as primary designee in the supervisor's absence for daily operations. Essential Job Functions
• Coordinates complex operations involving multiple teams, shifts, locations, or service functions.
• Directs daily workflow priorities and allocates staff resources.
• Serves as technical expert for procedures, systems, and operations.
• Leads onboarding, training, and mentoring activities.
• Monitors service metrics, quality standards, and compliance requirements.
• Conducts performance observations and prepares comprehensive draft evaluations.
• Assists with corrective action documentation and improvement plans.
• Resolves complex operational and stakeholder issues.
• Refers higher-level employee conduct matters to supervisory leadership.
• Prepares reports, schedules, records, and operational analyses.
• Serves as primary designee for daily operations during supervisor absence.
• Performs other duties as assigned.
Knowledge, Skills, and Abilities Knowledge
• Advanced knowledge of departmental operations, systems, compliance requirements, and service standards.
• Knowledge of staffing deployment, workflow optimization, and operational performance measures.
• Knowledge of employee evaluation practices, documentation standards, and escalation procedures.
• Knowledge of district policies and cross-functional operational relationships.
Skills
• Skill in coordinating complex operations involving multiple teams, shifts, locations, or specialized functions.
• Skill in mentoring staff, leading training initiatives, and supporting workforce development.
• Skill in analyzing workflow issues and implementing operational improvements.
• Skill in preparing detailed reports, metrics, schedules, and evaluation documentation.
• Skill in using advanced office systems and department-specific technology.
Abilities
• Ability to direct daily workflow priorities and allocate resources effectively.
• Ability to exercise independent judgment in resolving complex operational issues.
• Ability to prepare comprehensive employee evaluations subject to supervisory review and final approval.
• Ability to recognize and escalate higher-level employee conduct matters and formal personnel actions to supervisory leadership.
• Ability to maintain confidentiality of personnel and operational information.
• Ability to serve as primary designee in the supervisor's absence for daily operations.
• Ability to establish and maintain effective working relationships with employees, customers, stakeholders, and leadership.
Qualifications Required: High school diploma or equivalent. Preferred: Five (5) years of related experience. Preferred: Experience as a Building Tech or Custodial Support Tech (CST) preferred. Working Conditions and Physical Demands Work is performed in and around District buildings and facilities. This position is subject to rotational assignment across District sites based on operational needs and at the discretion of the Area Custodial Supervisor, Custodial Foreman, or Facilities Operations & Maintenance Manager. The role may involve exposure to cleaning chemicals, dust, noise, and varying indoor and outdoor environmental conditions. This position requires regular physical activity with periods of heavy exertion. Employees must be able to stand and walk for extended periods throughout the shift and lift, carry, push, and pull up to 100 pounds on an occasional basis. Frequent movements include climbing stairs and ladders; bending, kneeling, crouching, and crawling; and reaching, grasping, and manipulating objects of varying size, shape, and weight. The position requires manual dexterity to operate tools, equipment, and cleaning machinery. The employee must be able to receive, process, and communicate information through vision, hearing, and other assisted means, and to perceive environmental conditions (e.g., odors or hazards), with or without reasonable accommodation. Employees in this category will also receive the following for the 2026-2027 school year:
• Non-Recurring Pay: 7% of base salary in Non-Recurring Pay (distributed as 3.5% on November paycheck and 3.5 % on May paycheck).
• Staffing Stability Incentive (Adams Elementary, Galileo Middle School, and Mitchell High School): ESP employees will receive the equivalent of one salary step divided over 12 pay periods.
Base Salary Setting: Employment, assignment and salary placement, is in accordance with job description requirements. A work history is required to demonstrate job title, job duties and time worked in the position. Grade placement for ESP positions is determined by the Salary Schedule by Job Title resource. Reference the linked How Your Compensation Is Determined for more details. Salary Setting (New Hires): Any newly-employed Education Support Professional will be placed on the twenty-five (25) step system. Each step represents two years of experience, based upon equivalent experience. The maximum number of years of experience granted is 19-20 years, which is equivalent to placement on step ten (10). Steps are determined by experience listed on the application and resume. Salary Setting (Rehires): Returning employees who have previously resigned or separated from the District will be rehired at the same step they were on at the time of resignation/separation plus any new experience gained in the same job, provided step increases were approved by the Board during the years in question. Employees with experience in the District who have left the District and then returned to the same position shall be hired at the same pay grade (refers to the ESP placement on salary schedule by job title) and step at time of resignation. Additional relevant experience gained after resignation may be evaluated from the employee's application and updated resume. See Employee Handbook (located on the D11 website) for information on salary setting for rehires (after retirement), promotions and lateral transfers. EQUAL EMPLOYMENT OPPORTUNITY School District 11 is committed to a policy of nondiscrimination in relation to disability, need for special education services (whether actual or perceived), race, creed, color, sex, marital status, sexual orientation, transgender status, gender identity, gender expression, national origin, religion, ancestry, age, genetic information, or protected activity in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. Any harassment/discrimination of students and/or staff, based on the aforementioned protected areas, will not be tolerated and must be brought to the immediate attention of the school principal, D11 administrator/supervisor or D11 nondiscrimination compliance/grievance coordinator. NONDISCRIMINATION COMPLIANCE COORDINATOR, the Office of Equal Opportunity Programs and Ombudservices, has been designated to coordinate compliance with: Equal Pay Act of 1963, Civil Rights Act of 1964, as Amended, Age Discrimination in Employment Act of 1967, Title IX – Education Amendments Act of 1972, Section 504 of Rehabilitation Act of 1973, Pregnancy Discrimination Act of 1978, and Americans with Disabilities Act of 1990. For additional information, please contact the District 11 Office of Equal Opportunity Programs & Ombudservices at 1115 North El Paso Street, Colorado Springs, CO 80903-2599, Phone: 719-520-2288, FAX: 719-520-2442 The following Board policies address nondiscrimination in District 11: AC, AC-R, GBA, GBAA, JBB, JBB-R