About this role
Position Overview:
The Terminal Operator is responsible for accurately processing and shipping UPS, DHL, and FedEx packages using systems such as UPS WorldShip, WorldEase, Trade Direct, DHL, and FedEx Ship Manager. This position is a key member of our Outbound department and plays a critical role in ensuring that all customer orders are correctly prepared and dispatched. This is a fast-paced and dynamic position that requires strong attention to detail, managing the final step in our order fulfillment process to ensure that our customers receive their products accurately and on time.
Essential Job Functions:
• Communicate with the credit manager for credit card orders via Hubspot, teams, email, or phone.
• Print and apply address labels using UPS WorldShip, WorldEase, Trade Direct, DHL, and FedEx Ship Manager Systems.
• Scale, scan, and measure boxes for shipment to ensure compliance with shipping regulations.
• Collaborate daily with the Outbound Lead regarding shipping timelines and deadlines.
• Prepare manual invoices for consolidated orders through various shipping systems.
• Monitor inventory levels of shipping supplies and report shortages to management.
• Maintain a clean and organized work environment in compliance with safety regulations.
• Assist in training new team members on shipping processes and systems as needed.
• Perform other duties as assigned by management to support the shipping department.
Qualifications:
• High School Diploma or equivalent
• Basic math skills
Ability to Learn:
• Basic computer software skills
• Acute attention to detail, and the ability to follow detailed written instructions
• Knowledge of proper state abbreviations and country codes
• Intermediate ERP skills
• Strong verbal and written communication skills
• Ability to thrive in a fast-paced and dynamic environment
Physical Requirements:
• Ability to lift items up to 50 pounds
• Ability to walk and stand up to 8 hours per day
Working Conditions:
• Warehouse environment with moderate noise from power industrial trucks
Note: This job description is not intended to be all-inclusive. Employees may perform other duties as required to meet the ongoing needs of the organization.
Here’s a Few Things We Offer You
• Competitive base salary plus performance-based incentives.
• Comprehensive benefits package, including health, dental, vision, and 401(k).
• Opportunities for career growth in a global organization.
• A collaborative culture committed to innovation, partnership, and continuous improvement.
• Top quality medical, dental, vision, and life insurance plans Waldom pays the majority of the medical plan cost
• Fourteen (14) days of paid time off (PTO) annually (accrued at 2.15 hours per week for the first four (4) years of employment)
• 8 Paid holidays plus 1 floating holiday
• 8 hours of paid volunteer time off annually
• Corporate Discount Program
• Employee Assistance Program 100% Waldom Paid!
• Generous Paid Maternity & Paternity Leaves
• Tuition Assistance Program
• Scholarship Program: for your eligible children, grandchildren & legal dependents, up to $8k a year
Affirmative Action/EEO Statement:
Waldom is committed to providing equal employment opportunities for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, Waldom prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs. $17.00 - $19.98