About this role
Dealership: L0751 Subaru of Troy
Subaru of Troy
NOW HIRING: AUTOMOTIVE SERVICE ADVISORS Schedule: Open availability required, including Saturdays
You will be part of a busy team and should enjoy helping customers, this is your opportunity. You will also maximize earning potential. This opportunity is to join a high-performing service team focused on customer satisfaction and long-term relationships. You will report to the Service Manager. This is an on-site position in Troy, NY.
What You'll Do
• Promote communication between customers and technicians • Identify vehicle concerns and recommend appropriate services • Prepare accurate estimates for parts, labor, and repairs • You will write and manage repair orders (ROs) from start to finish • You will communicate additional service needs based on inspections • Verify and process warranty and service contract coverage • Keep customers informed on timelines, costs, and service updates
What We're Looking For
• Previous Service Advisor experience • Automotive technician background helpful • 1+ years of experience with vehicle systems and maintenance • Valid driver's license and clean driving record
Compensation
Estimated annual Compensation: $64,000 – $125,000 (Earnings based on performance, experience, and commission)
Benefits
• Medical, Dental, and Vision coverage • Paid Time Off & Holidays • 401(k) with company participation • Employee Stock Purchase Plan • Paid Life Insurance & Disability coverage • Ongoing training through Lithia Learning Center • Vehicle purchase discounts and wellness programs
Requirements: High school diploma (or equivalent), 18+
We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.