About this role
Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at LINDT is an easy process. Simply click APPLY and follow the steps to upload your application.
Key Responsibilities
• Achieve quarterly and yearly Sales budgets
• Ensuring that expense budgets as set are not exceeded
• Ensure that all expected call rate of 8 calls per day is maintained
• Ensuring that all pre-call preparation are done and proper planning for each call
• Planning includes weekly, cyclical and yearly planning
• Weekly call cycle
• Call plan to include a Rand value target for each customer (Previous shortfalls to be included in targets)
All calls to have the following activities planned:
• Placing of all orders
• Stock counts are updated and correct
• Listed items - customer compliance
• Merchandising
• Shelf health
• Price Indicator labels current and correct
• Shelf trays are clean and in good shape
• Stock pressure
• Stock rotation (no expired stock found, action taken with near dated stock)
• Correct Layout
• In store display maintained
• Point of sale material management
• Promotional material is available and meets Quality standards
• Build relationship with Store Manager, Regional Manager and all relevant staff that has influence on orders and shelf space
• Negotiating of free displays and increase shelf space
Promotional Review
• On every call during the promotional period progress must be discussed with the manager/owner of the store
Negotiated promotional elements must include:
• Increased shelf space
• Moving to eye level if not already on eye level
• Gondola end display or on shelf display
• Reduction in the Retail Selling Price
• Increase in stock holding
• Sales out of the customer must be monitored
• Reports to be handed to the RSM on Friday mornings
• Monthly reports by area performance, reasons for success and failures
• Action plans for underperforming stores
• Make use of the tablet to collate and keep accurate data on calls completed and customers
• Working closely with our Merchandising partners
• Being responsible for the supervision, ongoing training of merchandisers in store
• Being in contact with the RSM on a weekly basis
• Reporting of non-compliance to L&S Regional Sales Manager
Knowledge, Skills & Experience
• A minimum of two years' relevant experience
• Relevant diploma/ degree would be advantageous
• Project management skills
• Ideas and solutions driven
• Confident, assertive self-starter with a drive for results and highly motivated
• Entrepreneurial spirit with good communication and negotiation skills
• Structured organisational skills
• Ability to work under pressure and meet tight deadlines
• Ability to work in collaboration with agencies and customers
• Understanding of consumers, competitors and market dynamics
• Strong presentation skills
• Excellent interpersonal skills (written and verbal)
• Extremely detail-oriented
• Excellent planning and computer skills
• Ability to work independently and within a team to communicate with team members and management on a daily basis
• Ability to be a team player in a dynamic, fast-paced environment