About this role
Highly engaged team Manage our LAU - AUS - Retail - Perth Airport - R18 retail storeRetail Assistant Store Manager Join us in a world where tradition and innovation create a delicious Chocolate experience! We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team. We seek a Retail store leader who creates innovative ideas, builds strong connections and has a preference and passion to work with an international brand.
About the Role: As our Assistant Store Manager, you will support the Store Manager in guiding and mentoring our Chocolate Ambassadors by:
• Supporting an energetic team to create meaningful relationships with customers by providing a unique chocolate experience. • Delegating, coaching and leading employees on their daily operations, service and collaboration • Assisting with roster and budget management • Leading from the front with passion and expertise with customers on product knowledge and preparation • Deploy visual merchandising strategies and promotional changes • Assisting in developing and leading the team to future successes What we would like you to bring:
• Demonstrated previous customer service experience in a QSR, retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion • Previous Barista experience desirable • An ability to grow your local community and drive return sales and loyalty • Strong time management skills, ability to work effectively and independently with deadlines. • Strong rapport building abilities to assist to lead and coach a team of Chocolate Ambassadors
What we can offer you:
• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount
We'd love to get to know you!