About this role
We Want You to Grow With Us We are strengthening our Application Platform Management team. As our next User Experience Specialist, you will improve the end-user experience across our Infor solutions and drive a user-centred mindset within the organisation, ensuring that change and innovation deliver maximum benefit with minimum disruption. You will join the Application Platform Management team, reporting to the Application Platform Management Lead and working closely with Group Solution Owners, Group Process Owners and the wider IT community supporting the Infor solutions. You will collaborate with designers, developers and business stakeholders across the organisation to design an end-to-end user experience aligned with end user expectations. What We Can Offer This position combines strategic UX ownership with hands-on platform configuration work, placing you at the intersection of user experience, technology and business value. You will act as the UX Subject Matter Expert for our Infor ecosystem, ensuring adherence to UX standards and governance across Infor M3 and related CloudSuite solutions, and embed user-centric design practices across technical and business teams. This is a high-visibility role contributing to digital transformation and ERP experience maturity within the group. You will be part of an international, collaborative environment that values knowledge sharing, innovation and continuous improvement, with professional development opportunities to deepen your expertise in user experience, application design and digital adoption. How You Will Spend Your Time as Our Next User Experience Specialist You will combine UX expertise with deep Infor platform knowledge to design, configure and continuously improve the user experience of our enterprise applications, owning the journey from issue identification through usability testing and implementation, in close collaboration with business users, designers and developers. What you will do Act as the Subject Matter Expert for User Experience within the Infor ecosystem, ensuring UX standards and governance across enterprise applications, and embed user-centric design practices across technical and business teams Identify, prioritise and drive the resolution of UX issues impacting end users, executing user experience improvements across the Infor platform aligned with defined business and IT goals Perform usability testing on new and existing features and recommend enhancements Support impact assessment and testing of Infor M3 code drops and CloudSuite patch updates to minimise disruption to end users Design and optimise user interfaces using Infor M3 Experience Designer, M3 Mashups and H5 Personalization Configure and optimise platform components such as workflows, homepages and notifications using tools like Infor Mingle Maintain and optimise system configurations and templates, including homepages, workflow settings and EPM Collaborate with business users, IT teams and product owners to gather requirements and improve workflows Govern the Infor Go mobile solution and ensure a consistent user experience across desktop and mobile