About this role
Job Summary We are seeking a Support Engineer II to join an enterprise Production Operations team supporting mission-critical production environments. The ideal candidate will have experience with IBM mainframe operations, enterprise batch scheduling, JCL job restarts, and production support. This role involves monitoring production workflows, troubleshooting job failures, ensuring SLA compliance, and participating in a 24x7 production support environment. Required Skills (Must Have) IBM Tivoli Workload Scheduler (TWS) / IBM Scheduling JCL (Job Control Language) Job Restart & Recovery IBM Mainframe Operations ROSCOE Preferred Skills Production Control / Production Support Secure File Transfer Protocol (SFTP) IBM Tivoli Workload Scheduler (TWS) UNIX Windows TSM Backup