About this role
Job summary
We are looking for a Ward Clerk to join the Children's Ward Clerk team in Colchester Hospital. The role will involve working with experienced ward clerks within Children's Services.
Our ideal candidate will have excellent communication skills and a friendly manner as you will be communicating with a wide variety of people. You will be hard working, highly motivated and have the ability to work on your own initiative.
We also have fixed term/ Secondment post until 10th April 2027.
We might close the advert earlier if sufficient amount of application received.
Main duties of the job
Effective communication with colleagues, carers, visitors to the ward in a professional manner, responding to a diverse range of enquires. Ensuring enquiries are managed effectively with the appropriate support to enable an effective outcome. Ensuring effective communication with the nursing team and multi-disciplinary team (MDT), to allow for effective MDT working and prompt decision making Initially responding to concerns where necessary and escalating these to the appropriate member of staff where required Ensuring there are processes in place to remind staff to carry out actions/tasks that are time specific. (For example, contacting internal/external teams or checking medication has been requested and arrived in preparation for discharge)
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Job description Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience Essential
Good clerical experience Excellent written and verbal communication skills Experience of contact with members of the public Recognised computer/IT skills including knowledge of Microsoft Office applications Experience of team working to achieve targets
Desirable
Previous ward clerk experience Experience of team work Experience of working with EPR Understanding medical Terminology Experience of working in the NHS
Qualifications Essential
Good standard of general education with strengths in English and Maths at GCSE Grade C or above NVQ Level 3 in relevant subject equivalent
Desirable
Evidence of on-going development as appropriate
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East Suffolk and North Essex NHS Foundation Trust
Address Colchester Hospital
Turner Road
Colchester
CO4 5JL
United Kingdom
Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)