About this role
Job summary
We are seeking a motivated and organised General Practice Assistant (GPA) to join our dedicated team. This role is key to supporting the effective delivery of patient care by providing both administrative and basic clinical support to GPs and nursing staff.The postholder will be based at Showell Park Health Centre but will need to attend monthly meetings with the PCN. We have a dedicated, enthusiastic team of health care professional comprising of different skills. The postholder will carry out administrative tasks, combined in some areas with basic clinical duties. They help to support GPs and contribute to the smooth running of appointments, improving patients experience in the surgery.The Postholder will support Doctors/Nurses in the inplementation of individualised care and therapy programmes for patients. To respond to patient queries and requests. A GPA will support the GP(s) smooth running of clinics by performing the more routine administratin and clinical tasks on behalf of the GP freeing up their time to focus on the patient.
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy
Main duties of the job
Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding and adding to notes
Arranging appointments, referrals, tests and follow up appointments of patients
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Dipping urine, taking blood pressure, ECGs & phlebotomy
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
Explaining treatment procedures to patients
Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
Support the GP with immunisations/wound care
Job Responsibilities:
Venepuncture
Blood pressure recording
Administer
Influenza vaccines
Pneumococcal vaccines
Shingles vaccines
Administer B12 vaccines
Collection of specimens as directed
Urinalysis
Height and weight measurement
24 Hr Blood Pressure monitoring
Spirometry, peak flow measurements and nebulizing
Performing ECG and recording
Basic wound care including 2 layer bandaging
Removal of sutures/clips etc.
About us
We are a surgery who has over 7,000 patients with 5 Salaried GPs, 1 Nurse, 1x HCA, 1 GPA and a great team of reception and admin staff. We are part of the Wolverhampton North Network PCN.
Working for us you can
Enrolment to the NHS pension scheme
Annual leave of 5 weeks plus bank holidays pro rota
Flexible working
Wellbeing support
We have an onsite car park
Job description Job responsibilities
Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding and adding to notes
Arranging appointments, referrals, tests and follow up appointments of patients
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Dipping urine, taking blood pressure, ECGs & phlebotomy
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
Explaining treatment procedures to patients
Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
Support the GP with immunisations/wound care
Job Responsibilities:
Venepuncture
Blood pressure recording
Administer:
Influenza vaccines
Pneumococcal vaccines
Shingles vaccines
Administer B12 vaccines
Collection of specimens as directed
Urinalysis
Height and weight measurement
24 Hr Blood Pressure monitoring
Spirometry, peak flow measurements and nebulizing
Performing ECG and recording
Basic wound care including 2 layer bandaging
Removal of sutures/clips etc.
Assistance in the minor operating suite
Clinical fridge maintenance & cold chain
Smoking Cessation and other Health Promotion Activities
To Assist in routine Child Health Surveillance
To assist in Chronic Disease Clinics, including monitoring inhaler technique and foot pulses
To perform NHS Health Checks and New patient checks
To provide examination of ears and ear syringing in line with protocol
To support delivery of clinical Quality & Outcomes Framework and QOF+
Undertake the following basic administrative activities as necessary
Answering the telephone, receiving and transmitting messages
Filing in forms
Arranging patient appointments
Liaise with other health care professionals
Ordering of equipment and other supplies
Filing and record keeping as necessary
To order, monitor and manage clinical supplies
To ensure clinical supplies are replaced/rotated across all clinical rooms
To support other Health Care Professionals in the various chronic disease management clinics
Any clinical tasks as deemed appropriate and supported by individual training
To record appropriate information in patient held records, clinic records and the practice computer system to comply with legal and professional requirements.
To maintain confidentiality at all times
To comply with all appropriate practice policies, clinical practices and protocols
To comply with health and safety fire regulations and to report accidents/ incidents to the relevant colleagues as soon as practical.
Person Specification
Qualifications Essential
Works within General Practice. Service level role with patients. Working within a multidisciplinary team. Using different IT software. Qualified to NVQ level 2 in Health and Social Care Basic knowledge of English and Mathematics.
Experience Desirable
Experience of working in primary care Experience of working in a GP practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Showell Park Health Centre
Address Fifth Avenue
Low Hill
Wolverhampton
West Midlands
WV10 9ST
United Kingdom
Employer's website https://www.showellparkhealthcentre.co.uk/ (Opens in a new tab)