About this role
Job summary
Larksfield and Arlesey Medical Partnership is seeking a motivated and organised Administrator to join our friendly and supportive team. This is a varied role that provides essential administrative support across the practice, helping to ensure the efficient day-to-day running of services and supporting the delivery of safe, high-quality patient care. Working closely with the management team, clinicians and colleagues, you will contribute to a range of administrative functions while maintaining professionalism, confidentiality and excellent customer service
Main duties of the job
he successful candidate will support safeguarding administration, manage incoming and outgoing correspondence, prepare meeting agendas and minutes, maintain safeguarding registers and action logs, and respond to administrative queries. The role also includes supporting the Rota Manager with clinician rota coordination, maintaining accurate records and clinical rotas, producing reports and documentation, and assisting with governance, quality improvement and CQC compliance activities. You may also provide administrative support to the reception and secretarial teams during periods of operational demand.
About us
Larksfield and Arlesey Medical Partnership is committed to providing safe, high-quality healthcare within a supportive and inclusive working environment. We value teamwork, continuous improvement and professional development, encouraging all staff to contribute to service improvement while delivering excellent patient care. We are committed to Equality, Diversity and Inclusion, maintaining the highest standards of confidentiality, governance and patient safety, and supporting our staff through ongoing learning and development.
Job description Job responsibilities
Provide comprehensive administrative support across the practice. Support safeguarding administration, including maintaining safeguarding registers, trackers and action logs. Process safeguarding correspondence, referrals and information requests. Prepare meeting agendas, take accurate minutes and circulate actions. Monitor shared email inboxes and ensure correspondence is actioned appropriately. Respond professionally to administrative queries from patients, staff and external organisations. Escalate urgent clinical, safeguarding or operational concerns where appropriate. Support the Rota Manager with booking locum clinicians and maintaining clinical rotas. Ensure clinician sessions and rota changes are accurately recorded and communicated. Maintain accurate electronic records, spreadsheets and filing systems. Produce reports, letters and other administrative documentation. Support audits, searches and governance activities, including CQC evidence gathering. Work collaboratively with clinicians, reception, secretarial teams and external stakeholders. Maintain confidentiality and comply with all practice policies, information governance and safeguarding procedures.
Provide additional administrative support across departments during periods of increased operational demand.
Person Specification
Qualifications Essential
Good standard of education with excellent literacy and numeracy skills. GCSE English and Maths (or equivalent).
Desirable
Business Administration qualification. Healthcare administration qualification.
Experience Essential
Experience working with the general public. Administrative experience within a busy office environment. Experience handling confidential information.
Desirable
Experience working within healthcare, the NHS or primary care. Experience supporting safeguarding administration or meeting administration. Experience using SystmOne, NHS Mail or clinical rota systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Larksfield and Arlesey Medical Partnership
Address Larksfield Surgery
Arlesey Road
Stotfold
Hitchin
Hertfordshire
SG54HB
United Kingdom
Employer's website https://larksfieldandarlesey.co.uk/ (Opens in a new tab)