About this role
Your Role Perform big data analysis to enhance Network Performance and Customer Satisfaction Design & invent tools and measures over advanced 5G/4G network to early detect customer problems and to improve customer experiences Support Network Benchmark projects and system AI development projects Provide fast response and resolutions to VIP and Corporate complaints with IOS/Android based Apps in a challenging environment Advanced E2E customer experience and network performance analysis & resolution Enable AI-based trend analysis over network Big Data to monitor and assure excellent performance over networks, customer groups, device models, handset applications, and other different dimensions. To Succeed in the Role Diploma holder in Electronic Engineering, Telecommunication or related disciplines with 1 year’ of relevant working experience will be an advantage Good programming skills – Python, Shell, SQL etc will be an advantage Strong analytical mind and self-motivated Able to work under tight schedule and challenging environment Good command of written and spoken English, Cantonese and Putonghua Fresh graduates are also welcome