About this role
Job Req ID: 29780 Essential Duties and Responsibilities: * Collaborate with Software Product Manager (SW-PM), Solution architect, and other cross-functional teams to drive competitive and high-quality server systems management software & firmware solutions for Supermicro DCBBS products * Proactively engage in learning and researching new technologies and products to define competitive and value-added Out-of-band (OOB) product requirements * Manage the technical details and documentation of OOB product requirements in terms of each Supermicro DCBBS product * Coordinate Supermicro DCBBS product's OOB feature delivery schedule to stakeholders including customers and internal teams * Support engineering teams to resolve and close technical issues in a timely manner * Perform integrated testing and verification on DCBBS product's OOB features when it is required * Develop high-quality product collateral including user guides, white papers, social media, video, presentations, etc. * Develop training material for customers and internal training as required Qualifications: * Bachelor's degree (or higher) in Electrical Engineering (EE), Computer Science (CS), or Computer Engineering (CE) related or equivalent practical experience * Experience in Power, Thermal or Data Center Infrastructure Management (DCIM) related design * Experience in managing technical requirements and design specifications * Effective written and verbal presentation and communication skills in English * Strong problem-solving skills and attention to technical details * Experience in technical support service to customers * Flexible and able to work effectively in a fast-paced environment as a member of a cross-functional team and as an individual contributor