About this role
Responsibilities: Business Leadership & Strategy Lead and execute the strategic plan for the Hong Kong Funds business. Drive achievement of revenue, profitability, client retention and operational KPIs. Develop and implement growth initiatives aligned with APAC and global objectives. Identify new market opportunities and emerging product requirements within the Hong Kong funds industry. Provide regular business performance updates to APAC leadership. Board Director Responsibilities Act as a Director of Vistra Fund Services Hong Kong. Participate in board meetings and support the effective governance of the entity. Ensure compliance with all statutory, fiduciary and corporate governance requirements. Review and approve matters requiring board oversight. Support business risk management and regulatory compliance activities. Maintain strong relationships with regulators, auditors and external advisers. Operational Leadership Ensure the delivery of high-quality fund administration and ancillary services to clients. Maintain strong service standards and operational controls. Drive continuous improvement initiatives across processes, systems and service delivery. Oversee capacity planning, resource management and operational scalability. Work closely with Global Service Centres and regional teams to optimize delivery models. Client Management Act as executive sponsor for key client relationships. Build trusted relationships with senior stakeholders including fund managers, investment managers, sponsors and institutional investors. Support business development activities and client retention initiatives. Participate in major client pitches, presentations and industry events. Escalate and resolve client issues proactively. People Leadership Lead, mentor and develop a high-performing team. Foster a culture of accountability, collaboration and continuous improvement. Set clear performance objectives and monitor achievement against KPIs. Manage succession planning, training and talent development. Promote Vistra's values and culture across the Hong Kong business. Financial & Commercial Management Own and manage the Hong Kong Funds P&L. Monitor revenue growth, margins and operational efficiency. Ensure appropriate pricing discipline and commercial decision-making. Support contract negotiations and commercial discussions with clients. Manage budgets and investment plans for the Hong Kong business. Stakeholder Management Build strong relationships across APAC and global Vistra teams. Collaborate effectively with Commercial, Compliance, Legal, Finance and Technology teams. Act as the key Hong Kong subject matter expert within the global Funds organization. Represent Vistra externally through industry associations, conferences and networking forums Job Requirements: 10+ years of experience within fund administration, financial services, private equity, real estate funds, asset servicing or related industries. Significant experience leading teams and managing managers. Experience holding senior leadership responsibility for a business unit, function or legal entity. Strong understanding of the Hong Kong funds and investment management industry. Proven track record of delivering business growth and operational excellence. Experience managing senior client relationships and executive stakeholders. Excellent communication and influencing skills. Fluent written and spoken English. Strong professional proficiency in either Cantonese or Mandarin.