About this role
Purpose: Drive your district’s profitability by Meeting or exceeding district sales and profit targets Coaching Store Leaders to drive commercial success and excel in customer service Ensuring proper execution of established policies, procedures, initiatives, and directives Key Accountabilities: YOU LEAD, COACH AND DEVELOP Lead the recruitment, on-boarding, training, and development efforts in the district through partnership with HR, Talent Acquisition and Retail Training Coach, motivate and inspire Store Leaders to accomplish store goals and maximize their individual performance, both face-to-face and remotely Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance Own succession planning for the district Complete all District Leader training programs and effectively apply the learning on the job Seek coaching and learning opportunities to continually improve your performance Deliver best practice implementation to drive overall Market and Global retail performance Ensure compliance to established HR policies and procedures YOU LEAD A SERVICE CULTURE Drive a service and selling culture in the district through leadership of adidas Group service model Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Leaders Analyzes Net Promotor Score results and communicates them to his/her district team to drive continuous service improvement Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our store associate mobile device. YOU LEAD STORE OPERATIONS Plan and prioritize structured store visits to maximize the district’s performance Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives Lead change management process with initiatives as relevant Assess and make recommendations to improve the commercial viability and availability of products for the district’s stores Manage loss prevention as well as health and safety risks YOU LEAD BRAND AND PRODUCT EXPERTISE Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times Maintain established in-store Retail Experience and Visual Excellence standards in partnership with Visual Excellence Regional and Area Leaders, according to directives in all stores within the district Partner with Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store YOU LEAD DISTRICT PROFITABILITY Take full ownership of the district and its commercial success Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Leaders Coach Store Leaders to increase their stores’ sales, productivity, and profitability Ensure the legal and financial integrity of the district’s store portfolio KEY RELATIONSHIPS Customers Peers and Line Leader Vendors and Support Functions (i.e. Store Operations, Retail Training, Retail Marketing, Visual Excellence, HR, Talent Acquisition etc.) Local Administration (i.e., mall management) Knowledge Skills and Abilities: Must possess and consistently exhibit the competencies relative to the position Excellent Skills in operating personal computers, POS systems, and various software packages including MS office Knowledge and understanding of profit and loss statement and store Key Performance Indicators to make commercial decisions based on sound financial judgment Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions Demonstrate an inspirational attitude that contributes to a positive team environment Ability to travel 50% of the time to all stores within designated district and in some cases with limited notice Qualifications: Bachelor's degree and a minimum of five years in the retail industry in a sales or operations management position Strong experience in retail management and retail operations Multi-store management experience