About this role
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The VMS Billing & Reconciliation Analyst is responsible for managing Vendor Management System (VMS) billing activities and ensuring the accurate reconciliation of provider timesheets, billing data, and financial records across company systems. This role plays an important part in supporting the Company’s revenue cycle by ensuring timely and accurate invoice submission, resolving billing discrepancies, maintaining compliance with client-specific requirements, and improving the efficiency of VMS billing processes. Key Responsibilities Billing & Reconciliation
• Review and process provider timesheets, expenses, travel, and other assignment-related costs.
• Ensure accurate recordkeeping across NetSuite customers, projects, billing entries, and VMS invoice records.
• Maintain billing rates, provider pay rates, and assignment-specific billing information within operational systems.
• Ensure invoices are processed accurately and on time to support cash flow and revenue cycle objectives.
• Monitor unbilled activity and proactively follow up on missing timesheets, approvals, documentation, or other billing requirements.
• Reconcile provider pay data, timesheets, invoices, and financial activity across NetSuite and VMS platforms.
• Identify, investigate, and resolve discrepancies involving invoice amounts, approved hours, billing rates, expenses, rejected invoices, and missing line items.
• Support month-end reconciliation and operational reporting related to billed revenue and VMS activity.
VMS Invoicing
• Process and submit invoices through NetSuite and Vendor Management Systems in accordance with client-specific requirements and billing deadlines.
• Review and validate provider timesheets, expenses, travel charges, assignment details, and supporting documentation prior to invoice submission.
• Monitor invoice approval statuses and follow up on delayed approvals, pending invoices, missing documentation, and rejected submissions.
• Ensure compliance with client billing guidelines, contractual requirements, and VMS processes.
• Maintain accurate records of invoice submissions, reconciliations, disputes, and client communications.
• Utilize VMS trackers and reporting tools to monitor outstanding items, delays, discrepancies, and potential revenue risks.
• Coordinate with Billing, Credit & Collections, Sales, Travel, Provider Pay, and other internal teams to resolve invoicing and reconciliation issues.
Process Improvement & Operational Support
• Identify opportunities to improve reconciliation accuracy, billing workflows, and operational efficiency.
• Assist with process improvement initiatives, including workflow automation and reporting enhancements.
• Support the development and maintenance of billing trackers, reports, and operational controls.
• Perform additional duties and responsibilities as assigned.
Skills & Qualifications
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 2+ years of experience in VMS billing, healthcare staffing finance, billing reconciliation, or a related field preferred.
• Experience with healthcare staffing VMS platforms strongly preferred.
• Experience with NetSuite or other ERP/accounting systems preferred.
• Strong reconciliation, analytical, organizational, and problem-solving skills.
• Solid understanding of invoice processing, billing workflows, and financial reconciliations.
• Exceptional attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel and familiarity with ERP/accounting systems such as NetSuite.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Ability to perform work in a primarily sedentary office and remote office environment.
Why Join Us? This role offers an opportunity to make a direct impact on the Company’s financial operations and revenue cycle while working across billing, finance, provider operations, and client-facing processes. The ideal candidate is detail-oriented, analytical, proactive, and motivated by improving processes and delivering accurate results.
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