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Service Technician (Taichung) @ Kiongroup

TWOnsiteFull-time
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About this role

Interested in working with advanced warehouse automation systems? We currently have a fantastic opportunity for Service Technician at Taichung site (Dematic Taiwan). Fresh graduates with a degree or diploma in Electrical/ Mechanical, Mechatronics, or related Engineering disciplines are welcome to apply. Find out more below! We offer: About Dematic Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide.

Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa. We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team.

Why Join Us? As a Service Technician at the Taichung site, you will play a key role in maintaining and optimizing advanced automated systems, including ASRS, order fulfilment, and sortation solutions. Working alongside a skilled service team, you will perform preventive and corrective maintenance, troubleshoot equipment issues, and help ensure safe, reliable, and efficient operations.

If you enjoy hands-on technical work and solving complex challenges in a fast-paced automation environment, join our growing team in Taiwan and build your career with a global automation leader!

Fresh graduates with a degree or diploma in Electrical, Electromechanical, Controls Engineering, Mechatronics, or related disciplines are encouraged to apply.

Tasks and Qualifications: What you will be doing:

• Carry out preventive and corrective maintenance or repair of Automated Storage & Retrieval Systems (ASRS), Order Fulfilment (OFS) and Sortation systems.

• Communicate effectively with all Dematic team members including Service Manager, Maintenance Supervisor and Engineers

• Maintain effective working relationships with all Dematic team members.

• Resolve within a reasonable time any equipment faults and ensure quality of work.

• Report faults in a timely manner to your Service Manager

• Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace.

• Correct utilisation of appropriate personal protective equipment.

• Compliance with workplace policies and procedures for risk identification, risk assessment and risk control.

• Active participation in activities associated with the management of workplace health and safety.

• Ensure all paperwork is completed and submitted on time and correct.

• Actively participate in a safe working culture.

• Inspect completed work to check that repairs have been completed correctly and that machinery and equipment conform to specifications and safety standards.

• Complete all allocated tasks assigned by Service Manager.

What we are looking for Required Skills and Competencies:

• Experience in computerised maintenance systems

• Experience in pneumatic/hydraulic systems

• PLC experience in Siemens S7 and SCADA WIN CC will be beneficial

• Ability to read and interpret electrical and mechanical drawings.

• Understanding of OH&S requirements.

• Ability to work in isolation, make decisions and be results driven

• Ability to develop and maintain effective on-going relationships

• Good customer-focused mindset and management skills

• Excellent verbal, written and inter-personal communication skills

• Great team player and able to work collaboratively

• Ability to think outside of the box when solving problems

Experience Desired:

• Tertiary education (Degree) or Diploma in areas of Electrical / Mechanical / Electromechanical Engineering

• 2-3 years’ of service experience in control engineering / industrial automation (conveyors) / maintenance of plant/machinery/material handling equipment is advantage.

• Open to fresh graduates with relevant degrees.

• General good attitude and workplace behaviour

• Open to night shift duties

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