About this role
Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation. Essential Job Functions: 1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 4. Assists other team members to complete opening, closing, and preparation lists. 5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanlin...