About this role
This on-site position provides best-in-class customer service for Domino's Pizza LLC's headquarters in Ann Arbor, Michigan. This position will be responsible for the coordination and daily building operations of the campus and office space, including conference and common areas for Domino's World Resource Center (WRC) and Domino's Innovation Garage (DIG). Core responsibilities include the upkeep, care and space management for all aspects of the campus. This position will include mail and package services, work order management and event support.
Domino's DIG & WRC Hospitality Coordination
Manages schedules for event training space; assists users in the selection of room space and setup styles; provides master schedule and setup information; updates room scheduling system on availability.Coordinates room set-up needs and resets schedules with housekeeping personnel; coordinates special setups with Domino's Technology TeamLeads effort of room set-upConducts maintenance and aesthetic inspections of all aspects of the campus; prepares and responds to work ordersMaintains furniture inventory and prepares requisitions for furniture, minor equipment, and suppliesCoordinates and tracks supplies orders and inventory for beverage dispensing machines ensuring consistent product availability and mitigation of wasteInvoice processing for operational needs and G&A for Facilities organizationClose coordination with Leadership Team Admin’s to ensure events are executed in alignment with leadership expectations and needs of the businessMaintain positive relationships and coordination with Property Management companyCreate work orders and assign work orders to the engineering staff, subcontractors and vendorsReport on open and closed work orders and checking the status of open work orders with the assigned partyMail and Package Services
Leads intake and delivery of mail and packagesSupports team members with outgoing mail and packages focusing on cost effective solutionsCoordinates supply needs for mailroom to ensure all materials are stockedSupport shredding services and document retention needs
Department Space Management
Follow-up daily with housekeeping issues and special needsPerform daily floor sweepsSupport amenities and special services such as kitchen and bathroom suppliesOversee carpet maintenance including spot cleaning and annual schedule coordinationAssist with the coordination and physically support department relocationsAssess office furniture and on-site equipment to determine if replacement, repair or maintenance is neededCoordinate with Corporate Construction team to support space management needs including mapping, equipment installation or removal and disposal plansMaintain cleanliness of warehouse and respective inventoryCoordinate with outside contractors for the service and repairs of equipmentAdministrative and Additional Tasks
Coordination and support for board meeting activitiesVerify final invoice pricing and process payments in a timely mannerRequest, review and submit work orders, bids and proposals from vendorsSupplier relationship management related to housekeeping, pest control, and preventative maintenance contractors etc.Support as requested by Facilities and Construction Leadership team for campus related activities High School Diploma or GED3-5 years of work experience, customer service, facilities, retail or hospitalityAdvanced problem-solving skills with capability to serve as escalation point for complex facilities issues.Strong interpersonal communication skills necessary in communicating to multiple levels of the organizationExceptional professional acumenAbility to operate a personal computer and necessary softwareAbility to work independently and within a team environmentStrong relationship and networking skills with both internal and external stakeholdersAbility to organize and prioritize multiple requestsStrong time management skills Benefits:
Paid Holidays and Vacation Medical, Dental & Vision benefits that start on the first day of employmentNo-cost mental health support for employee and dependentsChildcare tuition discountsNo-cost fitness, nutrition, and wellness programsFertility benefitsAdoption assistance401k matching contributions 15% off the purchase price of stock Company bonus All your information will be kept confidential according to EEO guidelines.