About this role
*Join Our Team!*
We are a busy, privately owned small animal veterinary clinic looking for a friendly, organized, and compassionate *Client Service Representative* to join our team.
As the first point of contact for our clients, you play a vital role in creating a welcoming and positive experience for both pets and their families. We are looking for someone who enjoys working with animal and people, thrives in a fast-paced environment, and is passionate about providing exceptional customer service.
*Responsibilities*
* Greet clients and their pets with warmth and professionalism. * Answer phone and respond to emails. * Schedule appointments and manage daily appointments. * Check patients in and out, process payments, and maintain accurate medical records. * Communicate clearly with veterinarians and technical staff to ensure efficient patient care. * Assist clients with prescription refills, food orders, and general inquiries. * Maintain a clean, organized, and welcoming reception area. * Support the team with various administrative duties as needed.
*Qualifications*
* Previous customer service experience is required. * Veterinary reception experience is an asset but not required?we are willing to train the right candidate. * Completion of the veterinary assistant program is an asset but not required. * Excellent communication and interpersonal skills. * Strong organizational and multitasking abilities. * Proficient with computers and able to learn veterinary practice software.
*What We Offer*
* · Competitive hourly wage * · Flexible schedule * · Health benefits, including medical, dental, and life insurance * · Staff discount program
Join us as a Customer Service Representative and become part of a vibrant team committed to delivering outstanding service! Your positive energy, communication prowess, and organizational abilities will help us create memorable experiences for our customers every day.
Pay: From $20.00 per hour
Benefits: * Dental care * Employee assistance program * Extended health care * Flexible schedule * Life insurance * On-site parking * Vision care
Work Location: In person