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customer service representative - call centre @ The Kids Fun Factory

CAOnsiteFull-time
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About this role

The Kids Fun Factory indoor playground is looking for an energetic, polite, and organized person to fill the position of Customer Service Representative.

*Key Responsibilities:*

* Provide outstanding customer service * Manage birthday party bookings, and ensure all details are organized and completed to the customers satisfaction * Maintain inventory of retail items * Provide assistance with programs, special events and day camps * Responsible for opening and closing of the playground * Complete janitorial duties as needed * Perform related duties as required

*Qualifications:*

* Effective and professional customer service * Proficient at multi-tasking and paying attention to detail * Effective decision making * Communicate effectively in written and oral form * Willingness to learn * Dependable, trustworthy, flexible * Develop and maintain effective working relationships

*Special Requirements:*

* Police criminal record check * First aid & CPR certified * Food Handler certified * Access to reliable vehicle

Required education:

* High school or equivalent

Required experience:

* Customer Service: 1 years

Job Type: Part-time

Pay: From $17.00 per hour

Benefits: * Dental care * Extended health care * On-site parking

Work Location: In person

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