About this role
Perform duties associated with Guest services which include but are not limited to looking after the arrivals & departures of hotel guests, make reservations for upcoming guests, handle cash & credit card transactions, answer all telephone calls.
Knowledge of the OPERA Cloud system would be an asset.
Respond to all Guest complaints during your shift, providing exemplary service at all times.
All other related Front Office, & clerical tasks as needed.
Job Types: Full-time, Permanent
Additional Benefits:
* Discounted or complimentary meals * Life insurance * Medical/Dental * On-site parking
Schedule:
* 8 hour shift * Holidays * Days and Evenings * Weekend availability
Experience: customer service: 1 year (preferred)
Job Type: Full-time
Pay: $17.00-$19.00 per hour
Benefits: * Dental care * Extended health care * Vision care
Ability to commute/relocate: * Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)
Experience: * Customer service: 1 year (preferred)
Work Location: In person