About this role
*Position Summary:*
Hallmark is seeking an Evening Supervisor with direct experience in commercial janitorial services to support multiple adjoining properties of office and commercial buildings, including a unionized environment, in Vancouver.
This is a hands-on operational role where the successful candidate will require practical experience overseeing day-to-day office cleaning operations, periodic and seasonal services, unionized labour environments, staffing coordination, inspections, and client-facing service delivery. The Evening Supervisor will report directly to the Portfolio Manager. The responsibilities of this position include:
* Lead and coordinate the day-to-day operations and administrative tasks * Communicate effectively with clients and team members to ensure service satisfaction * Help coordinate schedules and manage workforce assignments * Maintain records and documentation related to janitorial services * Support employee training and onboarding processes * Address and resolve any customer or staff inquiries promptly * Ensure compliance with health and safety regulations * Participate in team meetings and contribute to continuous improvement initiatives * Supply and inventory management * Responding to and assisting in any emergencies * Oversee bi-weekly payroll submission * Flexible schedule required * Perform regular Quality Assurance inspections and advise staff of any deficiencies found and ensure they are corrected
*Qualifications: *
In addition to having considerable experience working in the janitorial or facilities services industry, the ideal candidate should possess the following qualifications and skills:
* Fluent in English; excellent verbal and written communication skills are a must * Previous experience in a managerial or administrative support role preferred * Strong organizational skills with the ability to multitask * Computer literate in Word, Excel, Outlook * Ability to work independently and as part of a team * Detail-oriented with a focus on quality and customer satisfaction * Knowledge of janitorial operations and cleaning standards is a plus * Ability to work efficiently and manage a large workload in a fast-paced environment * Strong computer and technical skills, with proficiency in MS Office (PowerPoint, Excel, Word, Outlook). * Ability to speak fluently in English ? bilingual or multilingual an asset * Drivers license and clean drivers abstract is an asset
Job Type: Permanent
Pay: $23.00-$24.00 per hour
Benefits: * Dental care * Extended health care * Paid time off
Language: * English (preferred)
Work Location: In person