About this role
*About Us* Hockey Lion is a proud local hockey retailer committed to serving players, parents, and fans with top-quality products, expert services, and a genuine love for the game. From skate sharpening and profiling to sharing gear knowledge, our goal is to make every customer feel like part of the team.
*Job Description* As a Hockey Lion Sales Associate, your primary responsibility is to connect with customers ? understanding their needs and providing the products, services, and advice to help them enjoy hockey to the fullest. You?ll be an ambassador for both the sport and our store, promoting a friendly, welcoming, and knowledgeable environment.
*Description of the Role* Our ideal team member is organized, adaptable, and thrives in a customer-focused environment. You?ll balance retail responsibilities, hands-on skate services, and product knowledge while maintaining high service standards.
*Key Responsibilities*
* Perform *skate sharpening and profiling* with attention to detail * Greet and assist customers in a professional and friendly manner * Provide product recommendations and accurate information * Accurately process transactions and handle cash * Monitor inventory levels and restock merchandise as needed * Maintain a clean, organized, and well-presented sales floor * Answer phone calls and respond to customer inquiries * Learn about new products and keep up with hockey industry trends * Support ice surface operations when required
*Required Education and Skills*
* High school education preferred * *Hockey knowledge is essential* (minimum 2 years) * Previous retail or customer service experience is an asset * Strong communication and interpersonal skills * Reliable, responsible, and detail-oriented
*Experience Level* Entry to Intermediate
*Compensation* At Hockey Lion, we value the hard work and dedication of our team members. Pay starts at *CA$17.60 per hour*, based on experience. Team members also enjoy *store discounts*. Flexible scheduling, but this position is mainly for evenings and weekends.
*Job Location Requirements* On-location ? Richmond Hill, ON. Applicants must be able to reliably commute and may be open to commuting to our Markham store.
Job Type: Part-time
Pay: From $17.60 per hour
Benefits: * Flexible schedule * Store discount
Application question(s): * Are you willing to commute to our Markham store as well?
Experience: * hockey related: 2 years (required) * Sales: 1 year (preferred)
Language: * English (required)
Licence/Certification: * Driving Licence (preferred)
Location: * Richmond Hill, ON L4B 3Y4 (preferred)
Work Location: In person