About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Perform general office duties. Receive and log complaints. Answer clients' inquiries and provide information. Type of product: Jewellery. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Electronic mail. Security and safety: Basic security clearance. Bondable. Criminal record check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Punctuality. Excellent oral communication. Organized. Reliability. Initiative. Dependability. Honesty. Adaptability. Analytical. Creativity. Efficiency. Energetic. Goal-oriented. Hardworking. Integrity. Positive attitude. Proactive. Time management. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 year to less than 2 years. Health benefits: Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Life insurance. Registered Retirement Savings Plan (RRSP). Long term benefits: Long-term care insurance. Other benefits: Free parking available.